Inside Sales Manager

3 weeks ago

London, United Kingdom The Talent & Retention Co Full time

Inside Sales Manager Location: Stoke-on-Trent (ST6) Salary: £35,000£37,000 Hours: 7am4pm MondayThursday, 7am3pm Friday Reporting to: Technical Sales ManagerWhats in it for you?Stable MondayFriday hours with an early Friday finishA clearly defined progression pathway as the sales function continues to growOpportunity to lead and shape a high-performing internal sales operationA collaborative environment where your ideas genuinely make an impactInvolvement in continuous improvement and operational excellenceExposure to both sales and wider commercial strategySupportive team culture with development and training opportunitiesThe RoleAs our Inside Sales Manager, youll lead the internal sales team to deliver exceptional service, efficient processes, and clear commercial insight. This is a key role that strengthens the full customer journeyfrom initial enquiry through to order completionensuring professionalism, accuracy, and high customer satisfaction at every stage.What Youll DoOversee quoting, contract review and order processingImprove sales operations to reduce waste and increase efficiencyMonitor key sales metrics, preparing clear reports and forecastsEnsure consistent, professional communication with customersWork with marketing to support lead qualification and conversionSupport external sales teams with key accounts and customer enquiriesIdentify opportunities for system improvements and cross-sellingContribute to team development, product knowledge and best practiceWhat Were Looking ForExperience in inside sales, sales operations or commercial supportStrong communication skills with the ability to build excellent customer relationshipsAnalytical mindset and confidence working with data to generate insightsCommercial awareness and strategic thinking abilityExcellent A-Levels; a degree or relevant qualification is desirableA proactive, solutions-focused approach with strong organisational skillsWhy Join Us?You will be joining a forward-thinking organisation where your contribution directly influences how the sales department develops. As the business grows, so will your own progression, with a clear pathway for development as the team and function expand. Your ideas will shape our sales operations and support sustained commercial growth.TPBN1_UKTJ

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