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Customer Assistance
2 months ago
Can you show kindness, patience, and compassion for customers who are struggling? Are you innately calm and easy to talk to? Does wording difficult news in the right way come naturally to you? Then you could be our next Customer Assistant.
This role includes a 4 week training course located inCoventry city centre, minutes away from Coventry train station. It is afull-time 37.5hrs/weekrole byrota, so we can meet the needs of all kinds of people living all kinds of lives.
Working in our collections team means dealing daily with customers who might be facing financial difficulty, and coming up against issues that can put customers in debt, such as fraud and scams. Our client, a well-established UK building society, prides itself on being built by the people for the people, and we uphold these ethics in everything we do for our customers, through the good times and the bad.
If you've worked in call centres before, or even done customer service work before, you probably wonder what makes us any different? Here at TSYS, we are categorically the best at providing customer service solutions for our clients - and our recent victory at the Card and Payments Awards shows just that
