Telesales and Customer Services Operative
2 weeks ago
Job Title: Telesales and Customer Services OperatorReports to: Office ManagerDepot: LWC AndoverOverview:To work on retaining existing accounts, reporting technical faults on behalf of customers, upselling certain products, and introducing new lines. Taking a high volume of incoming calls, which include customer complaints, queries, orders, contacting potential customers, order processing, and arranging deliveries.Main Duties:- To ensure high standards of customer service, taking and inputting orders efficiently and accurately.- To have a clear and personable telephone manner.- Take ownership of solving customer issues through proactive customer service.- To promote the sale of LWC Drinks' own-brand products.- To retain strong relationships with account managers, helping them in acquiring new business and assisting with their administrative needs.- Building relationships with weekly telesales customers, being a regular point of contact.- The ability to upsell certain products.- Responsible for certain administrative duties within the office; confirmation, sorting the post, filing, processing orders, etc.- Plan calls and target gaps in supply using relevant systems.Knowledge and Experience:- Excellent customer service skills.- Use of Microsoft Excel for spreadsheets and records.- Ability to use the Trinity system.- Good teamwork skills.- Good co...
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Telesales and Customer Services Operative
6 days ago
Andover, United Kingdom LWC Drinks Full timeJob Title: Telesales and Customer Services Operator Reports to: Office Manager Depot: LWC Andover Overview To work on retaining existing accounts, reporting technical faults on behalf of customers, upselling certain products, and introducing new lines. Taking a high volume of incoming calls, which include customer complaints, queries, orders, contacting...
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Telesales and Customer Services Operative
2 weeks ago
Andover, United Kingdom LWC Drinks Full timeJob DescriptionJob Title: Telesales and Customer Services OperatorReports to: Office ManagerDepot: LWC AndoverOverview:To work on retaining existing accounts, reporting technical faults on behalf of customers, upselling certain products, and introducing new lines. Taking a high volume of incoming calls, which include customer complaints, queries, orders,...
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Telesales and Customer Services Operative
1 week ago
Andover, United Kingdom LWC Drinks Full timeJob DescriptionJob Title: Telesales and Customer Services OperatorReports to: Office ManagerDepot: LWC AndoverOverview:To work on retaining existing accounts, reporting technical faults on behalf of customers, upselling certain products, and introducing new lines. Taking a high volume of incoming calls, which include customer complaints, queries, orders,...
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Telesales and Customer Services Operative
2 weeks ago
Andover, United Kingdom LWC Drinks Full time £23,810Job Title: Telesales and Customer Services OperatorLearn more about the general tasks related to this opportunity below, as well as required skills.Reports to: Office ManagerDepot: LWC AndoverOverview:To work on retaining existing accounts, reporting technical faults on behalf of customers, upselling certain products, and introducing new lines. Taking a high...
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Telesales and Customer Services Operative
1 week ago
Andover, United Kingdom LWC Drinks Full timeJob Title: Telesales and Customer Services OperatorSubmit your CV and any additional required information after you have read this description by clicking on the application button.Reports to: Office ManagerDepot: LWC AndoverOverview:To work on retaining existing accounts, reporting technical faults on behalf of customers, upselling certain products, and...
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Telesales and Customer Services Operative
2 days ago
Andover, United Kingdom LWC Drinks Full timeJob Title: Telesales and Customer Services OperatorSubmit your CV and any additional required information after you have read this description by clicking on the application button.Reports to: Office ManagerDepot: LWC AndoverOverview:To work on retaining existing accounts, reporting technical faults on behalf of customers, upselling certain products, and...
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Telesales & Customer Services
1 day ago
Andover, United Kingdom LWC Drinks Full timeTelesales & Customer ServicesAndoverOverviewTo complete a daily outbound diary, building relationships with customers, whilst working on retaining existing accounts, reporting technical faults on behalf of customers, upselling certain products, and introducing new lines. Taking a high volume of incoming calls, which include customer complaints, queries,...
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Telesales & Customer Services
2 days ago
Andover, United Kingdom LWC Drinks Full timeJob Description Telesales & Customer Services Andover Overview To complete a daily outbound diary, building relationships with customers, whilst working on retaining existing accounts, reporting technical faults on behalf of customers, upselling certain products, and introducing new lines. Taking a high volume of incoming calls, which include customer...
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Telesales & Customer Services
4 days ago
Andover, United Kingdom Lwc Drinks Ltd Full time# Telesales & Customer ServicesJob Reference210725TSLocationAndoverFunctionSalesSalaryA discretionary £2000 bonus may be granted annually, subject to performance against defined KPIs.StatusFull TimeJob TypePermanentHours Of Work40### More detailsTelesales & Customer Services Andover Overview To complete a daily outbound diary, building relationships...
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Telesales & Customer Services
6 days ago
Andover, United Kingdom LWC Drinks Full timeTelesales & Customer ServicesSubmit your CV and any additional required information after you have read this description by clicking on the application button.AndoverOverviewTo complete a daily outbound diary, building relationships with customers, whilst working on retaining existing accounts, reporting technical faults on behalf of customers, upselling...
