Billing and Operations Coordinator ITMS

1 week ago


Swindon, United Kingdom Onecom Full time

Join our Team as a Billing and Operations Coordinator - ITMSLocation: Swindon Salary: 28000 Per AnnumHours: Monday - Friday 9:00 - 17:30About the role: Were looking for a proactive and detail-driven individual to join our finance team in a dynamic role that blends billing purchasing and contract coordination. Youll be at the heart of our operationsmanaging ticket allocation processing orders and ensuring our financial records are accurate and up to date. If you thrive in a fast-paced environment and love keeping things running smoothly this is the role for you. Plus youll be a key support to our Billing Manager stepping in when needed and helping the team grow stronger every day.What makes you a great fit:Exceptional organisational and communication skillsPassion for delivering outstanding customer serviceAbility to prioritise tasks effectivelyTeam player with a hands-on attitudeFlexible and open to new challengesComfortable working independentlySharp attention to detailKey responsibilities: Efficiently allocate and manage ticket distribution in line with company policiesCoordinate and process orders with precisionMaintain and update the purchase ledger with accurate transaction recordsGenerate and process invoices promptly and accuratelyCollaborate with internal teams to ensure billing accuracyProvide responsive support to customer inquiriesEnsure data integrity within the CRM systemManage asset and contract records post-order completionAssist in training new and existing team membersSupport the Billing Manager during busy periods or absencesTake on additional tasks and responsibilities as needed Perks for our People: Holidays: 25 days bank holidays and buy/sell optionsOther Leave: Birthday day off 12 paid hours for flexible use Volunteer dayEV Scheme: Lease a brand-new electric carLifestyle: 9% combined pension contribution and 4x salary life assuranceRewards: Quarterly and annual employee awards discounts on techSocials: All-expenses-paid company eventsDevelopment: In-House Training AcademyWellbeing: 24/7 access to mental health support Calm App discounted gym membership cycle to work scheme free breakfast & fresh fruit eye-care vouchers financial wellbeing supportWho we are:Onecom is an award-winning provider of Communication Technology trusted by UK organisations to deliver Simply Brilliant Customer Experiences. Our values: We champion our values in everything we do: Innovation Integrity Ambition Knowledge Inspiration.ED&I:We are committed to equity diversity and inclusion and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives. Key Skills Datawarehousing,Clinical Data Management,Logistics Distribution,General Insurance,General Services,Adobe Flash Employment Type : Full Time Experience: years Vacancy: 1


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