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Tenant Liaison Officer

3 months ago


Glasgow, United Kingdom MPC Resourcing Ltd Full time

Job Title: Tenant Liaison OfficerLocation: GlasgowJob Type: Temporary ( 3/4 weeks)Salary: £17/£18 an hourJob Description:We are looking for a skilled Tenant Liaison Officer to join our team. The successful candidate will be responsible for liaising with tenants and addressing their complaints. Candidates must have experience in housing or letting agencies.Key Responsibilities:Provide a high-quality service by liaising between the Client, Tenant & Liberty staffUnderstanding tenant requirementsSupport the reduction in complaintsSupport customers, particularly any vulnerable customersManage client relationships to engage on access procedures, installation programmes and community engagem0entSupport the wider Liberty team in managing customers and improving customer experienceEngagement with field and work planning teamsEnsure all customer details on all systems are accurate to keep clients updatedRequirements: * Experience in housing or letting agencies.. * Strong communication and interpersonal skills. * Excellent problem-solving abilities and attention to detail. * Ability to multitask and work under pressure.How to Apply: Please email your CVJoin us and contribute to improving tenant satisfaction