Japanese-speaking Operations

2 weeks ago


London, United Kingdom Hays Specialist Recruitment Limited Full time

Your new companyA prestigious foreign bank situated in the heart of London is on the quest for a dynamic Senior Clerk to join their esteemed Operations team. This pivotal role is designed for a proactive and meticulous individual who will bridge the operations between the London branch and the Head Office located overseas. The ideal candidate would be instrumental in fostering seamless communication, ensuring operational excellence, and upholding the bank's standards of service. If you have a knack for coordination, a talent for multitasking, and a proficiency in cross-cultural communication, this opportunity could be your next career milestone. Your new role

  • Serve as the primary coordinator for incident reporting and quality assurance of London Operations to Head Office.
  • Collaborate with the Head Office on regular Business Continuity Planning and design.
  • Facilitate communication between the local team and the Head Office in Japanese for daily operations and special requests.
  • Validate and authorise trade capture for all products according to the catalogue.
  • Manage confirmations, including preparation, distribution, and follow-up, using various communication channels and systems.
  • Assist Head Office with CLS processing and incident reporting, requiring proficiency in Japanese.
  • Ensure accurate and timely settlement of transactions across multiple platforms and systems to prevent penalties.
  • Oversee portfolio management, including corporate actions, margin calls, and redemptions, ensuring alignment with counterparties and platforms.
  • Conduct investigations and resolve trade discrepancies promptly.
  • Address reconciliation issues efficiently and verify related fees, preparing payment instructions for approval.
  • Manage cash positions, including monitoring and reporting on balances.
  • Handle account operations in NOVAS II, including opening, closing, and data entry.
  • Prepare and distribute reports, both internally and externally.
  • Securely file sensitive data and support audit requests.
  • Escalate unusual incidents as necessary and participate in SFTR reporting.
  • Perform additional duties as assigned by management.

What you'll need to succeedThe ideal candidate for the Senior Clerk role at our foreign bank in London will be a highly organised and detail-oriented individual with a strong background in operational support. This person should possess:

  • Excellent Coordination Skills: Ability to act as the central point of contact for incident reporting and liaise effectively with the Head Office.
  • Business Continuity Expertise: Experience with regular testing and designing of Business Continuity Plans in collaboration with the Head Office.
  • Bilingual Communication Proficiency: Fluency in Japanese and English to support daily processing and ad hoc requests from the Head Office.
  • Trade Validation Experience: Knowledge of trade capture validation and authorisation across a range of financial products.
  • Confirmation Management Skills: Competence in managing confirmations through various channels including SWIFT, telephone, and electronic platforms.
  • CLS Processing Knowledge: Familiarity with CLS processing and incident reporting, with Japanese language skills being essential.
  • Settlement Acumen: Proven ability to prepare and settle transactions via market platforms within tight deadlines to avoid financial penalties.
  • Portfolio Management Abilities: Experience in managing portfolios, including corporate actions, margin calls, and redemptions.
  • Investigative and Problem-Solving Skills: Aptitude for conducting investigations and resolving trade discrepancies swiftly.
  • Reconciliation and Verification Skills: Capability to handle nostro and custody reconciliation breaks and verify related fees.
  • Cash Management Expertise: Proficiency in managing cash flows, including monitoring and reporting of intraday and projected balances.
  • System Operations Familiarity: Experience with accounting systems, particularly NOVAS II, for account operations.
  • Reporting and Documentation Skills: Ability to prepare and distribute reports and securely file sensitive data in compliance with policies.
  • Audit Support Experience: Willingness to support internal and external audit requests.
  • Regulatory Reporting Knowledge: Understanding of SFTR reporting and other regulatory requirements.

What you'll get in returnThe chosen candidate will enjoy the flexibility of a hybrid work model and a comprehensive benefits package courtesy of the bank. They will be welcomed into a culturally rich and cohesive work setting, bolstered by extensive training and robust support systems to ensure their success and growth within the company. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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