Account Manager

1 week ago


Oxford, United Kingdom CRG Full time

Job DescriptionRole: Account ExecutiveLocation: Hybrid (Oxford-based)Salary: CompetitiveAbout My ClientMy client is a dynamic and innovative company delivering high-quality solutions across multiple sectors, including construction, highways, and facilities management. Our commitment to sustainability and customer satisfaction drives everything we do. We are looking for an enthusiastic and dedicated Account Executive to join our team and manage a portfolio of valued clients.Role OverviewAs an Account Executive, you will manage five established accounts, ensuring excellent service delivery and maintaining strong relationships. This hybrid role offers a balance of working from home and being on-site with clients or in the Oxford office.Key Responsibilities * Manage and nurture relationships with five warm accounts, acting as the primary point of contact. * Develop and execute account plans to drive growth and meet customer needs. * Identify opportunities for upselling and cross-selling My clients services. * Collaborate with internal teams to ensure seamless service delivery. * Monitor account performance, providing regular updates to clients and internal stakeholders. * Handle client queries and issues promptly, ensuring high satisfaction levels. * Maintain accurate records in CRM systems and prepare account performance reports. * Proven experience in account management or a similar client-facing role. * Strong relationship-building skills with a customer-centric mindset. * Excellent communication and organizational abilities. * Familiarity with CRM software and proficiency in Microsoft Office. * Ability to work independently and collaboratively in a hybrid working environment. * Knowledge of construction, facilities management, or related sectors is advantageous. * Flexible hybrid working arrangements. * Professional development and training opportunities. * A supportive and inclusive work environment. * Competitive salary and benefits package.If you’re passionate about delivering outstanding client experiences and want to work with a forward-thinking organization, we’d love to hear from youApply now to join my client and make a real impact


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