Account Manager
4 days ago
Well established, **leading Facilities Management organisation** seeks an experienced **Account Manager**to join their industrious team, providing operational support at contract level, interfacing with clients and ensuring the Operations Manager is kept fully informed, managing all directly employed staff and being responsiblefor compliance with health & safety and environmental procedures and legislation. The role of **Account Manager** is being offered as a**Permanent** contract with immediate start available.
**Account Manager** duties:
- Ensuring all operational requirements of the contracts are met. This includes the provision of cover cleaning operatives, often at very short notice and may require the Account Manager to personally clean the site if cover cleaning operatives cannot besourced.
- Operational planning at contract level with responsibility for contract performance and monitoring.
- Listening to clients, taking notes, advising the client when you hope to get back to them, investigating, solving issues if possible and reporting back to clients as promised.
- Recruitment and selection, training to Bic’s standards, performance management and staff retention. Checking documentation to confirm employee identity, address, right to remain and work in the UK.
- Management of budgets in liaison with the Operations Manager.
- Collation and reporting of management information and the development of management systems.
- Contact point for enquiries from sales, stores, administration, accounts, HR and payroll.
- Stock control - ensuring that sites have correct stock products and levels on site.
- Provision and maintenance of Site Reference Manuals at all sites in designated area including Health & Safety documentation, Environmental documentation and COSHH data sheets.
- Carrying out risk assessments as required and returning to the Health & Safety Focal Point.
- Be aware of and proactive in following the Company Environmental Policy, report any noted non
- conformances in respect of instructed Environmental procedures to Environmental Focal Point.
- Attending client site meetings, assisting with setup and provision of staff for new buildings.
- Maintaining a friendly and helpful attitude to clients and staff and ensuring organisation is always presented in a positive manner.
- Previous experience within the role of **Account Manager** ideally within a Facilities Management or Property Services organisation
- Basic IT skills and **clean valid driving British driving licence**:
- Good standard of numeracy and literacy
- Good decision-maker and confident team leader
- Excellent negotiating skills, professional attitude, friendly and helpful
- Excellent communication and organisation skills
- Ability to multi-task, flexible outlook, copes well under pressure
- Awareness of need for strict confidentiality
- Good attention to detail and hands-on approach
**Salary**: negotiable dependent upon experience
Hours of Work: 40 hours per week - must be flexible due to contract requirements
Location:Oxfordshire
Immediate start available, please **APPLY TODAY
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