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Warehouse Specialist

3 months ago

Greater London, United Kingdom Healf Full time

Join the movement Healf is trailblazing in the health and wellness industry, and we’re rapidly expanding Our culture comes from unstoppable leaders, inspiring staff, and the best healthy living products on the planet.


If the role below sounds like a great fit for you and you’re ready to help make the world a healthier place, then please email malavika@healf.com with the subject ‘Warehouse Specialist’ with your CV and a couple of sentences on why you’d be great in this role.


LOCATION: West London 


About Healf


Healf is a natural wellbeing retailer centred around 4 pillars of health that we believe are the fundamentals to a healthy life: Eat, Move, Mind, Sleep. We have just raised investment from some exciting backers, and are now in a position to truly accelerate growth in order to become the global destination for true everyday healthy living.


There is not only a rapidly growing online business but we’ve also successfully launched our first physical London store so there could be a Healf on every high street as well as in every home. It’s time to change the world


About the role


We are seeking a highly organized Warehouse Specialist to oversee our 3PL partnership, focusing on managing inbound goods, ensuring they match purchase orders (POs), and flagging discrepancies. The ideal candidate will be detail-oriented, proactive, and possess excellent communication and problem-solving skills.


Key Responsibilities:


Inbound Goods Management:

  • Oversee the daily receipt of goods, ensuring they accurately match purchase orders.
  • Address any discrepancies promptly by coordinating with suppliers and the 3PL provider.
  • Implement and maintain effective procedures for receiving goods to ensure efficiency and accuracy.
  • Conduct regular audits to verify inventory accuracy and address any inconsistencies.


Stakeholder Communication:

  • Act as the primary point of contact for all 3PL-related inquiries and issues.
  • Communicate effectively with internal teams, suppliers, and the 3PL provider to ensure smooth operations.
  • Provide regular updates to senior management on the status of warehouse operations and any key issues.


Outbound Orders Management:

  • Supervise the fulfillment of outbound orders to ensure accurate and timely dispatch.
  • Coordinate with the warehouse team to ensure orders are picked, packed, and shipped according to customer requirements.
  • Monitor order processing times and implement improvements to increase efficiency and customer satisfaction.


SLA Compliance:

  • Monitor adherence to SLAs for booking in goods and order fulfillment.
  • Implement corrective actions and process improvements when SLAs are not met.


Cost Management:

  • Analyze costs associated with damaged goods and develop strategies to minimize these expenses.
  • Track and report on cost-saving initiatives and their impact on overall operations.
  • Collaborate with the finance team to ensure cost-effective practices and budget adherence.


Supply Chain Management:

  • Ensure the availability of samples, boxes, tape, and other packaging materials to meet order fulfillment requirements.
  • Maintain relationships with suppliers to ensure timely delivery of packaging materials.


Forecasting and Planning:

  • Provide quarterly forecasts and peak period projections to the 3PL provider to ensure they are prepared for demand fluctuations.
  • Collaborate with reordering and marketing teams to anticipate spikes in demand and plan inventory accordingly.
  • Use data analytics to improve forecasting accuracy and inventory planning.


Qualifications:

  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
  • 1-2 years of experience in logistics, supply chain management, or warehouse operations (preferred not necessary)
  • Experience working with a 3PL provider.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Detail-oriented with a focus on accuracy and efficiency.


What we can offer you: 


  • Coaching & Mentoring: our close-knit team fosters a collaborative and supportive environment, you will have regular exposure to senior executives to help you with your development, our company’s growing quickly, and we’ll give you the opportunity to do the same.
  • Steep Learning Curve: opportunity to learn every day and acquire critical business and industry knowledge and skills


We work hard at Healf, and we like to reward our team for it, so you can expect:


  • Free products and 50% staff discounts across everything
  • Future share options in the company + bonus structure
  • Monthly team activities - often health & wellbeing related