ServiceNow Administrator

4 weeks ago


London, United Kingdom Pearson Whiffin IT & Digital Full time

ServiceNow AdministratorPlatform Refresh ProjectSC Clearance RequiredWere seeking an experienced ServiceNow Administrator to support and deliver a major ServiceNow platform refresh project. This is a hands-on technical role, working closely with internal stakeholders and external partners to ensure a smooth, secure, and efficient refresh of the ServiceNow environment.You will play a key role in preparing, executing, and validating the platform upgrade, as well as implementing post-refresh optimizations and ensuring minimal disruption to business operations.Key Responsibilities Administer and maintain the ServiceNow platform during the refresh and upgrade cycle. Plan, coordinate, and execute the ServiceNow instance upgrade, ensuring compliance with best practices and governance standards. Manage clone, backup, and restore activities in preparation for the refresh. Validate integrations, customizations, and business rules post-upgrade. Troubleshoot and resolve issues identified during testing and deployment. Work with stakeholders to document processes and communicate upgrade timelines. Implement configuration and performance improvements post-refresh. Ensure security, access controls, and compliance remain intact throughout the project.Skills & Experience Proven experience as a ServiceNow Administrator (24+ years ideally). Strong understanding of ServiceNow upgrade/refresh processes. Experience with ITSM, ITOM, CMDB, and custom applications within ServiceNow. Familiarity with ServiceNow clone management and instance synchronization. Knowledge of ServiceNow scripting (JavaScript, Glide API) a plus. Excellent problem-solving, documentation, and communication skills. ServiceNow CSA or CIS certification preferred.TPBN1_UKTJ



  • London, United Kingdom ServiceNow Full time

    Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. This role can be based from any country ServiceNow has an entity in EMEA** The Senior Technical Consultant (UI/UX) is responsible for guiding clients through the design and...


  • London, United Kingdom ServiceNow Full time

    **This role can be based from any country ServiceNow has an entity in EMEA**The Senior Technical Consultant (UI/UX) is responsible for guiding clients through thedesign and implementation of ServiceNow user experiences with a particular focus onUI Builder configurable workspaces portals and mobile applications. This role is central to deliveringmodern...


  • London, United Kingdom ServiceNow Full time

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based...


  • London, United Kingdom ServiceNow Full time

    Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...


  • London, United Kingdom ServiceNow Full time

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based...


  • London, United Kingdom ServiceNow Full time

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based...


  • London, United Kingdom ServiceNow Full time

    Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based...


  • London, United Kingdom Henderson Scott Full time

    **ServiceNow Administrator** We work in a dynamic environment that is at the heart of enabling our business to be successful. We have a very strong focus on building great relationships, encouraging innovation, focusing on quality and celebrating our successes. The ServiceNow team is responsible for the development and day to day administration of the...


  • Greater London, United Kingdom ServiceNow Full time

    Senior Technical Consultant - ServiceNow UI / UX (EMEA-based) Full-time Employee Type: Regular Region: EMEA - Europe, Middle East and Africa Work Persona: Flexible It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global...


  • City Of London, United Kingdom ServiceNow Full time

    Senior Technical Consultant - ServiceNow UI / UX (EMEA-based) Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers,...