Service Manager

3 weeks ago

Leicester, United Kingdom Cardiff Office Careers Full time

Service Manager LeicesterLocation: LeicesterJob Type: Full-Time | PermanentSalary: £36,000 £45,000 OTEReporting to: Aftersales ManagerLead. Inspire. Deliver Excellence.Are you a confident automotive leader with a passion for service operations and team success? Do you thrive in a fast-paced, customer-focused environment where integrity, collaboration, and performance drive results?Were looking for an experienced Service Manager to lead our service department in Leicester, ensuring outstanding customer satisfaction, smooth workshop operations, and continuous team development.What Youll DoAs Service Manager, youll take full responsibility for the day-to-day running of the service department, driving people performance, process efficiency, and customer experience.Key Responsibilities:Lead, manage, and inspire the service team, promoting a positive and productive cultureOversee workshop control and technician scheduling to maximise efficiencyMaintain exceptional standards of customer service and satisfactionMonitor departmental performance and report on key KPIsManage budgets, WIP, cash f...

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