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Customer Service Advisor

2 months ago

Wolverhampton, United Kingdom MET Recruitment UK Ltd Full time

Customer Service Advisor

Wombourne

Permanent

£24,000 per annum 

Are you looking to kickstart your career in lead generation?

Are you confident and enthusiastic about speaking to customers?

Do you like working in a friendly environment?

Our client, a well-established company, based in Wombourne, has an exciting opportunity for a Customer Service Advisor/ Lead Generator to join their Sales Team. The successful candidate will be responsible for ensuring first-class customer service and generating leads for the existing sales team.

 What’s on offer?

  • Salary: £24,000 per annum 
  • Hours: 8am – 5:30pm
  • Holidays: 24 days plus bank holidays
  • Corporate Gym/Golf Membership
  • Access to corporate Football and Rugby box
  • Company Golf days
  • Company Race days
  • Pension Scheme
  • Free on-site parking
  • Full training provided
  • Progression within the company

Key Responsibilities:

  • Transport checks
  • Informing customers of deliveries
  • Inputting customer purchase orders
  • Generating new tenders
  • Introduction Letters (sending out introduction flyers and merchandise)
  • Reporting (collating management information)
  • Black Books (finding new companies)
  • Arranging supplier and customer meetings for sales representatives (where you will also attend to build a relationship)

The Successful Candidate:

  • A positive, can-do attitude and a willingness to learn.
  • Excellent communication skills, both written and oral
  • To be well organised with excellent attention to detail.
  • Previous outbound call experience in either a Call Centre or similar sales/ customer service experience would be helpful but not essential.
  • Hold a UK Driving Licence
  • Full Training will be provided - Graduates & sports enthusiasts welcome.