Shipping Administrator

2 weeks ago


Witham, United Kingdom TIME Appointments Ltd Full time

Our client, a global Freight Forwarding company based in Witham are seeking a Shipping Administrator to join their expanding team.

This role will allow you to gain a real an insight and solid understanding of the shipping industry. This is an excellent position for a candidate looking to begin their career within a forward thinking company, with excellent potential for progression over time.

The ideal candidate will be able to multi-task and be extremely well organised.

Key Responsibilities:

  • Process documentation in line with system and customer requirements.
  • Ensure schedules are updated within the business systems.
  • Contribute to customer care and key account (enquiries, requests, calls etc) as required to achieve a successful outcome.
  • Maintain customer records line with business processes and in conjunction with other departments.
  • Collate and file manifest files and folders in line with business requirements.
  • Work alongside other departments as necessary to resolve issues that may arise.
  • Answering customer calls and managing enquiry to a successful conclusion.

Technical skills:

  • Knowledge of Excel.
  • MS Outlook.
  • Data inputting.
  • Spreadsheets.
  • Computer literacy.

Soft skills:

  • Highly organised and structured approach to tasks.
  • Excellent attention to detail.
  • Work on own initiative but also as part of a team.
  • Flexible approach to working during busy periods.
  • Excellent ability to develop relationship with customers.
  • Strong task orientation - can do approach.

Although no specific freight forwarding experience is required as full training will be given the following experience would be desirable and viewed favourably.

Benefits:

  • 22 days holiday going to 25 after 2 years service.
  • Pension.
  • Free onsite parking.
  • Social events throughout the year.
  • Free GP service.


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