Practice Lead

Practice Lead – Engineering PracticeLife on the teamA fantastic opportunity has arisen for an experienced Practice Lead with relevant experience to join our dynamic and rapidly expanding Consultancy Practice within Computacenter. This role will be focused on the continued development of our existing and established Engineering team, providing internal and external strategy and thought leadership as well as supporting our sales campaigns.This Player/Manager role has a 40% Line Management and 60% Consultancy Pre-sales and delivery governance split.You will be instrumental in assisting customers’ understanding of this leading industry trend and getting the most out of their IT investments by working with them to develop their technology, people and processes for the benefit of their business, customers and employees. Key to your success will be your broad range of long standing and evidenced skills and experiences in designing end to end solutions, building and leading teams and working closely with subject matter experts across all aspects of services and technology disciplines, and delivering technology solutions aligned to Contracted Services capabilities.What you’ll needLine management of Consultancy Engineers with responsibilities for recruitment and development of individuals. The engineers will have skills, capabilities & experience in Workplace, Networking, Security, Datacenter, Cloud, Platform Engineering, Infrastructure, Observability and Analytical solutionsDevelop close working relationships with key stakeholders in our Group Professional Services, Sales Business Units, vendor partners to drive pipelines for the Engineering practiceContinually build and maintain effective relationships with internal and customer stakeholders becoming a trusted advisorResponsible for the operational efficiency and effectiveness of the aligned engineering team. This includes owning, driving, managing and maintaining KPIs such as financials, utilisation, engagement & enablementManage the Engineering Service Development Plan, created jointly with the Business Line & Consultancy & Engineering Practice Managers that captures and tracks the required investment in training and service collateralBuild trusted relationships with internal stakeholders, relevant partner presales / specialist sales teams and proactively maintain theseMaintain good understanding of the wider market and industry trends for relevant solution areaLead, own and support pre-sales and delivery assurance of transformation solutions and services, including responses to large scale and complex customer opportunities, including ITTs, RFPs and RFIsUsing social media and other means of effective communication for Computacenter, Consultancy and Engineering self-marketing purposes, raising awareness and profile, and providing thought leadershipWhat you’ll doExtensive experience in IT consultancy with a proven understanding and application of Consulting and Project Management methodologies and frameworksExperience in line-management, coaching, supervision, team and stakeholder managementExperience in engagement delivery, governance and managing of a team of Engineering SME’sIndustry leading knowledge in relevant technology areas and of the wider marketProven experience in creating services cost models with appropriate cost levers and the associated quality assurance / governanceAbility to interpret customers' business and technical requirements into IT services and solutions is essentialExcellent communication and presentation skills, with the ability to present to both technical and commercial audiencesThe ability to identify and develop differentiated solutions involving multiple technologies and vendorsExcellent writing competency with demonstrable ability to provide valuable input into technical and commercial documentsStrong commercial acumen – able to protect Computacenter’s margins and reputationAbility to develop others through management, coaching and mentoringExperience of creating and managing virtual teams to harness talent from across Computacenter Professional Services and Group to generate solution collateral including reference architecture and high-level technology designsProactive approach in building technical and professional relationships with customers, vendors, partners and internal stakeholdersExperience of creating and managing virtual teams to harness talent from across Computacenter Professional Services and Group to generate solution collateral including reference architecture and high-level technology designsProactive approach in building technical and professional relationships with customers, vendors, partners and internal stakeholdersProven experience in eliciting and validating requirements creating solutions and cost models with appropriate cost levers and associated governanceProven experience of championing or leading the development or innovation of new solutions and servicesExperience of enforcing corporate governance and assurance policies and processes helping to manage risk in both pre-sales and in-flight projects