Admin Team Lead

**About The Role**:
**UNLOCK YOUR BEST WORK LIFE**

**+ MAKE A DIFFERENCE TO EVERY LIFE**

**We have a fantastic new opportunity to join HMP Altcourse as an Administration Team Lead**

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing skills and learn something new every day in an environment that never stands still, then this could be the opportunity for you.

As our new Admin Team Lead, your responsibilities will include:

- Leading a team of administrators, as well as supporting other departments within the prison
- Ensuring effective management of clinics, rotas, appointments and patient referrals
- Prepare and distribute monthly statistics and reports for senior members of the healthcare team
- Support the Business Manager and Head of Healthcare as required

You will be pivotal in facilitating the effective management of clinics and rota template, monitoring DNAs/cancellations and duplicate/ ineffective use of clinics; ensuring all referrals are managed efficiently and all data is available and up to date at all times. You’ll also be responsible for supporting the Head of Healthcare in the preparation, distribution and recording of complaints.

**What you'll be doing**:

- Experience within a senior / team lead role in an administrative setting
- NVQ Level 2 in Business Administration, or equivalent experience
- Experienced in diary management
- Confident in using data, maintaining databases and producing reports

**How will we support you?**
- Bespoke induction
- Competency framework
- Regional and national career development opportunities
- Our bespoke Learning Management System to address your learning needs
- Support from the wider team

You’ll receive an annual salary up to £30,600 per annum FTE - depending on experience.

**It doesn’t stop there**we also offer:

- Company pension scheme
- 25 days annual leave increasing with service up to 28 days per year, plus public bank holidays
- An extensive range of wellbeing and lifestyle benefits
- Discounts on shopping and leisure activities
- Support to grow in your role and continue your professional development
- Excellent long-term career prospects
- 24/7 employee assistance helpline and financial assistance when you need it

**What we’ll look for in you**:
HMP Altcourse is a Category B men's private prison and Young Offender Institution in the Fazakerley area of Liverpool in Merseyside.

The dedicated team in the Health in Justice division of Practice Plus Group make a real difference across over 45 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 people in these secure environments, always putting their needs first, regardless of their history.

Practice Plus Group’s mission is **Access to Excellence**. Our core values are;
- we treat patients and each other as we would like to be treated
- we act with integrity
- we embrace diversity
- we strive to do things better together

Patients can only access excellence if we commit to living our values in everything we do when we’re at work.

If you share these values and have transferable skills we want to meet you

Practice Plus Group is committed to creating a diverse and inclusive environment and we are proud to be an equal opportunity employer.
- We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance - so we always try to be flexible, helping you fit your working life around your home life.

When you’re part of the Practice Plus Group team, you don’t just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We’ll help you be the best you can be.