Current jobs related to Deal Desk Analyst - Reading - Aspen Technology

  • Service Desk Analyst

    1 month ago

    Reading, United Kingdom CV-Library Full time

    Service Desk Analyst Our client is urgently looking for an experienced Service Desk Analyst to join their team on a permanent basis. Please note, the role is on-site for the duration of the probationary period. Once passed, there will be 1 day each week for remote working. You will be rewarded with a brilliant salary and benefits package including annual...

  • Service Desk Analyst

    2 months ago

    Reading, United Kingdom Proactive Appointments Full time

    Service Desk AnalystOur client is urgently looking for an experienced Service Desk Analyst to join their team on a permanent basis.Please note, the role is on-site for the duration of the probationary period. Once passed, there will be 1 day each week for remote working.You will be rewarded with a brilliant salary and benefits package including annual leave,...

  • Service Desk Analyst

    4 weeks ago

    Reading, Reading, United Kingdom Proactive Appointments Full time

    Service Desk AnalystWe are seeking an experienced Service Desk Analyst to join our team at Proactive Appointments Limited. As a Service Desk Analyst, you will be responsible for providing technical support to our clients and resolving their IT issues in a timely and efficient manner.Key Responsibilities:Provide technical support to clients via phone, email,...

  • Service Desk Analyst

    4 weeks ago

    Reading, Reading, United Kingdom Proactive Appointments Full time

    Service Desk AnalystWe are seeking an experienced Service Desk Analyst to join our team at Proactive Appointments Limited. As a Service Desk Analyst, you will be responsible for providing technical support to our clients and resolving their IT issues in a timely and efficient manner.Key Responsibilities:Provide technical support to clients via phone, email,...

  • Deals Marketing Analyst

    6 days ago

    Reading, United Kingdom Grant Thornton Full time

    More than you expectedGrant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 73,000 people in over 150 countries.If the following job requirements and experience match your skills, please ensure you apply promptly.We're a team of independent thinkers who put quality, inclusion and integrity first.All...

  • Emea, Deal Desk Representative

    5 months ago

    Reading, United Kingdom Barracuda Networks Inc. Full time

    **Job ID: 24-580** We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. **Envision yourself...

  • Service Desk Analyst

    5 months ago

    Reading, United Kingdom XPS Pensions Group Full time

    Job description IT Service Desk Analyst Reading Full Time Hybrid We are looking for an experienced IT Service Desk Analyst to join our team, who are based in our state-of-the-art Reading office and are the first point of contact for all IT issues and requests. The team consists of several Service Desk Analysts and is led by a Service Desk...

  • IT Service Desk Analyst

    2 months ago

    Reading, Reading, United Kingdom Landmark Information Full time

    About Landmark InformationAt Landmark Information, we're a dynamic and supportive team that values innovation, collaboration, and continuous improvement. We're passionate about delivering exceptional customer service and fostering a culture of excellence.Our TeamWe're seeking an enthusiastic IT Technical Support Analyst with a passion for Application Support...

  • IT Service Desk Analyst

    2 months ago

    Reading, Reading, United Kingdom Landmark Information Full time

    About Landmark InformationAt Landmark Information, we're a dynamic and supportive team that values innovation, collaboration, and continuous improvement. We're passionate about delivering exceptional customer service and fostering a culture of excellence.Our TeamWe're seeking an enthusiastic IT Technical Support Analyst with a passion for Application Support...

  • Service Desk Support Specialist

    4 weeks ago

    Reading, Reading, United Kingdom Proactive Appointments Full time

    Service Desk AnalystWe are seeking an experienced Service Desk Analyst to join our team on a permanent basis.The role is on-site for the duration of the probationary period, with the opportunity to work remotely one day a week after successful completion.As a Service Desk Analyst, you will be rewarded with a competitive salary and benefits package, including...

  • Service Desk Support Specialist

    4 weeks ago

    Reading, Reading, United Kingdom Proactive Appointments Full time

    Service Desk AnalystWe are seeking an experienced Service Desk Analyst to join our team on a permanent basis.The role is on-site for the duration of the probationary period, with the opportunity to work remotely one day a week after successful completion.As a Service Desk Analyst, you will be rewarded with a competitive salary and benefits package, including...

  • Service Desk Manager

    2 days ago

    Reading, Reading, United Kingdom Transcomm Recruitment Full time

    Service Advisor RoleWe are seeking a highly skilled Service Advisor to join our team at Transcomm Recruitment.The successful candidate will be responsible for managing our service desk, dealing with clients, customers, and the workshop team.Key Responsibilities:Manage the service desk and coordinate with the workshop team.Deal with clients and customers to...

  • Desktop Support Analyst – Reading – New Role

    1 month ago

    Reading, United Kingdom CV-Library Full time

    Desktop Support Analyst – Reading – New Role! A leading organisation in Reading requires a Desktop Support Analyst to join its fantastic growing team. Ideal candidates will have the following: * Proven experience in support: MS Office Suite, Office 365 and Windows 10/11 * Excellent interpersonal skills or prior experience in a customer...

  • Desktop Support Analyst – Reading – New Role

    2 months ago

    Reading, United Kingdom RedRock Resourcing Full time

    Desktop Support Analyst – Reading – New Role!A leading organisation in Reading requires a Desktop Support Analyst to join its fantastic growing team.Ideal candidates will have the following: * Proven experience in support: MS Office Suite, Office 365 and Windows 10/11 * Excellent interpersonal skills or prior experience in a customer service role *...

  • Service Desk Coordinator

    4 months ago

    Reading, United Kingdom Black Box Full time

    **Black Box is looking for a Service Desk Coordinator professional to join our Reading Office,UK !!! The objective of the Service Desk Coordinator role is to successfully manage a number of small projects at one time, ensuring that customer expectations are met. **Responsibilities** - Coordinate the activities required from the initial scoping to the...

  • Support Desk Representative

    1 week ago

    Reading, United Kingdom Dynamic Planner Full time

    The Customer Support Desk is at the heart of Dynamic Planner. We work closely with our customers and strive for excellence. Customer satisfaction and retention is key. Support Desk play a huge part across the business as we are client facing and the first point of contact when a customer is looking for help and guidance. · Good communication and listening...

  • CRM Business Analyst

    1 month ago

    Reading, United Kingdom SystemsAccountants Full time

    CRM Business Analyst £550 to £600 per day (outside IR35) Berkshire (2 - 3 days onsite) CRM Business Analyst is required for our high-profile customers who have successfully delivered a global ERP deployment and are now embarking on a multi-year, global CRM transformation programme. The business is currently at the evaluation and selection phase of a major,...

  • CRM Business Analyst

    1 month ago

    Reading, United Kingdom SystemsAccountants Full time

    CRM Business Analyst £550 to £600 per day (outside IR35) Berkshire (2 - 3 days onsite) CRM Business Analyst is required for our high-profile customers who have successfully delivered a global ERP deployment and are now embarking on a multi-year, global CRM transformation programme. The business is currently at the evaluation and selection phase of a major,...

  • Cyber Security Analyst

    1 month ago

    Reading, Reading, United Kingdom ENGINEERINGUK Full time

    Job Title: Cyber Security AnalystJob Description:As a Cyber Security Analyst at ENGINEERINGUK, you will be at the forefront of our Cyber Security Service, working in a fast-paced environment that is flexible and adaptable to the threat landscape. You will be part of a team that utilises both tried and tested tooling and state-of-the-art technologies and...

  • Cyber Security Analyst

    1 month ago

    Reading, Reading, United Kingdom ENGINEERINGUK Full time

    Job Title: Cyber Security AnalystJob Description:As a Cyber Security Analyst at ENGINEERINGUK, you will be at the forefront of our Cyber Security Service, working in a fast-paced environment that is flexible and adaptable to the threat landscape. You will be part of a team that utilises both tried and tested tooling and state-of-the-art technologies and...

Deal Desk Analyst

2 months ago

Reading, United Kingdom Aspen Technology Full time

Summary

The sales support provided to the global sales teams is vitally important to the smooth running of the AspenTech business. The Deal Desk Analyst is a Sales Operations function that provides best-in-class deal management support to sales, with primary responsibility to support the local regional sales team. The Deal Desk Analyst can be viewed as an extension of the sales teams helping them to achieve their sales objectives each quarter.


This position is based out of the Reading regional office. The Senior Sales Operations Coordinator is part of a Global Deal Management team, responsible for providing support during the quote to contract process. Developing strong relationships with peers and business partners is critical. An ability to work in a diverse, fast-paced environment is a priority.


Job Description

  • Generates both standard and non-standard quotes to support sales efforts including software, maintenance renewals and services-related orders
  • Provides support and assistance to the Sales team as needed to support the quote to contract process.
  • Collaborate with Sales, Licensing and Accounting to enter customer orders.
  • Administer the Authorization and Approvals policy (A&A policy) coordinating the approval process by obtaining approvals per policy and ensuring compliance to both process and policy.


Management of Order Process

  • Based on sales requests, prepare quotes, review for accuracy and completeness and obtain required approvals per policy.
  • Update in-house CRM systems to ensure up to date information is readily available.
  • Provide general data to Finance to close orders and process them for invoicing.
  • Provide support and assistance to the Global Sales Admin Team as and when required.


Licensing Administration

  • Support license administration by preparing required documentation, ensure customer requirements from quotes and contracts are accurately reflected in the license configuration details.


Document Handling & Coordination

  • Demonstrate understanding of the documentation requirements for each process.
  • Ensure all documentation is secured in the appropriate system(s).
  • Demonstrate familiarity with current sales forecast and provide various reports as needed.


Additional Job Description


Required:

  • Strong relationship management and communication skills (ability to work with and manage the expectations of business partners and understand customer requirements).
  • Ability to work effectively within a geographically dispersed group.
  • Ability to work under pressure to deadlines.
  • Self-motivated with ability to learn complex systems quickly.
  • Well organized and methodical. Detail-oriented and capable of multi-tasking efficiently.
  • Experience working in a fast-paced international sales environment.
  • Able to work additional hours during peak periods


Preferred:

  • Experience working on commercial quotes, commercial/technical proposals, order preparation and ERP systems.
  • Knowledge of back office business applications such as Epicor, Oracle and Salesforce.
  • Intermediate knowledge of Excel.
  • Language requirements: English (required), second language skills would be advantageous but are not essential