Car Hire Team Leader

1 week ago

Stansted Mountfitchet, United Kingdom HR GO Recruitment Full time

We have this fresh career opportunity within Hire Car Sales to lead and motivate the team as a Rental Shift Manager at supervisor level.They are seeking experience within the management of a rostered team with Key Customer Interaction,face to face, problem solving ability possibly with some fleet experience or a similar sales orientated industry.The team leader will take responsibility of overseeing the hire teams interaction with customers , reporting sales volumes , managing customer flow and dealing with day to day issues, supporting the team staff with queries within that shift, identifying and giving on job training with general decision making.

Full UK Car Driving Licence is required . Rate of pay:

They would be looking at between £28-30k base plus performance bonus payments / commission ( with OTE £40 k) for right candidate.Location: Near Stansted Airport site near the A120 / M11 Road Network

Hours of work: Flex Day Shift Work

Start Date: Immediately with pre-start -interview the view to lead to a permanent role

On job training will be offered within a initial temp to perm period .

With Airport related hours meaning shift work to include daytime and evening but no over night shifts.

Our client can demonstrate a sound history with a stock of around 250 cars that is unique in its green message as cars have less CO2 as they are a mix of hybrid and electric .

This is a involved people person type business with cutting edge next generation cars

We are seeking experienced Sales & Customer Service professionals who can work to target driven results with a can do attitude.

With a driving licence (with at least 3 years driving experience) and excellent customer service skills and a welcoming personality with a problem solving attitude.

Also must be organised ,computer literate be able to learn quickly and have the ability to work under pressure.

Key Role Points are :

*Motivating the team & allocating assignments.

*Face to a face customer interaction for car rental process.

*Selling additionally products to customers renting cars.

*Providing stand out customer service by solving problems and going the extra mile.

*Organising and preparing paperwork for rentals.

*Check in of Cars and Access Condition on Return.

*Preparation of Vehicles.

*Various other Admin Duties and Rental Software Management.

*Airport shift work including mix of morning, evening, weekend & public holidays.

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