Assistant Store Manager

2 weeks ago


London, United Kingdom Quest Search and Selection Ltd Full time

The role of the Assistant store manager to support the store manager in overseeing the day-to-day store operations, including opening, and closing procedures, sales floor staffing, department supervision, and merchandising. This international premium retailer & brand has been established for over 80 years and has continued success in Europe & Asia. This store provides an exciting array of luxury products and a premium experience with their carefully edited collection of their European merchandise including handbags, accessories & luggage. Please note: This would be a 6 months contact role Key Responsibilities of this Assistant store manager: Guarantees that every client receives exceptional customer service by warmly greeting and acknowledging each client and cultivating new client relationships to boost sales and foster brand loyalty.Handle customer complaints with tact and adherence to company policies.Be well-versed in after-sales service, supplier warranties, and covered areas.Ensure that staff are well-informed about sales promotions, incentives, and product brochures.Stay informed about daily, weekly, and periodic sales figures and targets.Ensures that clients receive excellent post-sales support.Open and close the store following company procedures and promptly report any late openings to the assistant store manag...



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