Global Client Lead- Mat Cover FTC 12 months

Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. A Hybrid working modelWe believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.What does a Global Client Lead do at Hogarth?The role- Global Client Lead based in Malmesbury- Mat Cover FTC 12 MonthsWe will consider candidates who are happy to work from the client offices as well as London based candidates.By understanding Hogarth’s full breadth of services, our GCL brings ideas and smart solutions to clients, helping them transform their business. You are a hunter and team builder who drives client business, as well as grows Hogarth’s opportunities and revenue.You add value by building and growing client relationships and partnering with confidence across the WPP network. You possess Exec level gravitas and are valued by our most senior clients for your partnership and strategic guidance. You are a driver of growth, identifying new business opportunities and leading new business pitches at a global level and/or across the WPP network to grow your portfolio of business. A storyteller who can lead business with the ability to write and present decks with flare and precision. An exceptional leader of clients, complex teams and individuals, you epitomise our brand values, are passionate about the business and inspire others to continually push to be better.Key areas of responsibility:Growth and account planningDrive agency revenue growth by identifying new opportunities while also constantly hunting for organic new business growth – for example Sustainably MadeLead opportunities to drive/extend global client business and partnershipLead new business pitches, working alongside the growth and cross functional teamsBuild client business development plans, comms and contact strategies (per client) identify specific opportunities and actions neededFocus on cross selling our capabilities and services to extend our offering to clientsMonitor and communicate POV on current marketing and industry issues leveraging your strong knowledge of the client’s business, strategic direction and competitive landscapeDemonstrate a good understanding of the sectors within which your clients’ operateUnderstand client challenges and present potential opportunities to Hogarth’s global production teams and Hogarth.io to help identify innovative, cutting-edge solutionsRelationship managementEstablish and grow Exec level client relationships based on plan referred to aboveSeen as a trusted advisor to clients on Hogarth’s Global capabilities and provides guidance and counsel to Exec level clients to help them achieve growthUltimately responsible for overall client engagement and relationship healthMonitor client satisfaction metrics and associated performance measures. Ensure negative feedback is addressed directly with clients and corrective action plans are implementedIn-depth understanding of contractual obligations and commercial arrangements across assigned accounts and ensure details are briefed to the broader teamProvide regular strategic insights to clients focused on high-level strategy within Hogarth’s areas of expertisePartner with Client Operations Director to drive account governance including Quarterly and Annual Business reviews and ensure flawless deliveryCollaboration:Know Hogarth inside and out – know the right people to talk to, the right people to bring in at the right time and take ownership of opportunities driving the businessGain a high level of trust and respect among department heads in Creative, Production, Operations, Technology, Finance and SMEsEffectively navigate teams when there are conflicting prioritiesDevelop and maintain WPP interagency and OpCo relationships with a focus on media partnerships and data, to push our strategic visionWork with Hogarth Global ExCo and Hogarth Marketing Team to tell the story of Hogarth by delivering compelling case studies and content sound bitesLeadership:Create a culture of fresh-thinking, collaboration, respect, equality, diversity and inclusion, with a focus on learning, development and growthContribute to Hogarth Worldwide culture by exhibiting ownership, professionalism, passion and leading by exampleRegardless of reporting lines and disciplines, inspire the wider portfolio team to deliver their bestEmpower the team to take ownership and find solutions, support them by removing any barriers to successIn partnership with GCL and BD, hire and retain the best talentUnderstand how data and the use of data can change how we approach content creation and elevate the types of conversations and recommendations we have with clientsHave an active interest in sustainability and help drive change within Hogarth and our clients to think and act more sustainablyPlan and oversee a robust induction for new members to the teamFinancials:Accountable for P&L budgets and forecasting and achieving the agreed contribution marginStrong oversight of SOW, construction of fees, pricing, account reviews and profitability analysisKnowledge of profit levers and use them to drive profitability across your account portfolioRequirements:Experience in Client Services industry, working in a marketing, digital agency and/or consultancy environmentExpert Exec client relationship skills – multi stakeholder environment, matrix reporting, industry POVStrong growth mindset with a motivation to meet specific financial targetsDemonstrated ability to grow revenue through organic growth and new businessStrong business and financial acumenAbility to write clear, cohesive and focused client comms including strategic presentations with strong storytelling skills. Also mentoring BDs and Sr ADs to further develop these skillsAbility to build partnerships across disciplines, networks and teamsAuthentically passionate about great work, teams and businessCuriosity and insatiable need for continual learning that is infectious#HybridOur Hogarth Values:Hands onNo egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project--big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.Honesty We are real and authentic – with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It’s not always easy but it’s always worth it.Heart & Soul We bring heart to everything we make. Passion, pride and relentless drive push us beyond “good enough” ––because we care deeply about our craft, and we’re always chasing better. We love what we do, and it shows.Happy FamilyCreating a space where everyone feels valued--even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.HungryCuriosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.Inclusion and Impact WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.Please contact careers@hogarth.com if you need the job advert or form in another format.DataWe rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.