Housing Support Officer

2 weeks ago


Thornton Heath, United Kingdom Niyaa People Ltd Full time

Step into a rewarding position with a well-established Housing Association across London, which will give you the opportunity to make a real impact, manage a varied caseload of supported housing and help to sustain tenancies. You will carry out assessments, provide day-to-day tenancy support, and work closely with internal teams and external agencies. I'd love to hear from anyone with experience as a Housing Support Officer, Tenancy Sustainment Officer or Housing Officer within supported accommodation. In this Housing Support Officer role, you will be: Carry out pre-tenancy interviews, needs and risk assessments Support with tenancy and benefit-related issues Maintain accurate records using systems such as Orchard and Inform Promote tenant independence and understanding of responsibilities Monitor service charge payments, arrears, and voids Conduct health and safety checks Liaise with internal teams and external agencies Attend meetings and support joint working with partners What we'd love to see from you: Experience supporting vulnerable individuals in housing or similar setting Strong understanding of tenancy sustainment and safeguarding Good communication and organisational skills IT literate; experience with housing systems is an advantage This Housing Support Officer role offers the following: 40 hours per week ( Monday to Friday ) Permananet position Multiple positions available Croydon and Lambeth are ...



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