Inside Sales Associate
7 days ago
DescriptionADI Global Distribution now have the opportunity for a Inside Sales Associate to join the ADI team at our Norwich Store. This role will be working Monday-to-Friday hours 8:30am5:30pm and offers excellent long-term opportunities to build a career within the electronic security industry.As an Inside Sales Associate you will be responsible for providing excellent service to our customers handling sales inquiries processing orders and supporting the team as well as the Store manager in stimulating sales and achieving sales targets collaboratively as part of a team. JOB DUTIES:Support the Store Manager and team in achieving sales and profit targets through effective account management and customer engagement.Deliver exceptional customer experiences by building and maintaining strong relationships with B2B reseller accounts strategic vendors and supply partners.Manage a portfolio of reseller accounts actively tracking pipelines closing deals and achieving monthly quarterly and annual KPIs.Assist in executing store business plans and marketing strategies to drive revenue and profitability.Handle customer enquiries and complaints professionally escalating when necessary to ensure resolution.Deliver products to customers across the region ensuring timely and accurate service.Lead by example promoting positive behaviours and ensuring compliance with audit and operational standards.Support onboarding campaigns and marketing activities via direct mail email social media and trade shows.Maintain accurate CRM data to provide visibility on business progress and customer relationships.Collaborate with internal teams to align business initiatives and deliver end-to-end product solutions through comprehensive product knowledge.YOU MUST HAVE:Prior sales/customer service experience - preferably in a trades or wholesale environment but equally retail will be considered favourablyAbility to multi-task and sell over the phone as well as face to faceExcellent communication skillsWE VALUE:Prior sales and industry experience ideally within wholesale distribution or trade counter environmentsStrong interpersonal and relationship-building skillsComfortable working independently and as part of a teamConfident communicating with customers by phone offering advice and identifying upselling opportunitiesExperience using CRM systems to manage customer data and sales pipelinesAbility to analyze sales performance and adapt strategies accordinglySkilled in remote presentations and product demonstrations via Teams Zoom etc.Problem-solving mindset with proven ability to manage client and executive relationshipsQuick to learn and apply product knowledge to deliver tailored solutionsWHATS IN IT FOR YOUStable permanent role Monday to Friday.Base Salary Sales IncentivesGreat work environmentQuarterly bonus schemeExcellent company benefits pension contributionGenuine opportunities for progressionOpportunity to work for a forward-thinking global brand#LI-KM1#LI-ONSITERequired Experience:IC Key Skills Instrument,Business Consultancy,Cosmetology,Elevator Maintenance,AC Maintenance,Marine Services Employment Type : Full-Time Department / Functional Area: Sales Experience: years Vacancy: 1
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Inside Sales Consultant
3 days ago
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