Organisational Development Apprentice

Department: Organisational DevelopmentReporting to: OD ManagerLocation: Camden, LondonApprenticeship details: Level 3 Business Administrator (15 month programme)Who we areWe’re proud to be part of Super Group, a NYSE-listed digital gaming company behind some of the world’s leading sports and iGaming brands. At Betway, our shared vision is to become the global leader in online sports betting and casino entertainment. Our success is driven by forward-thinking, collaborative team players who bring diverse skills and perspectives to everything we do. Since our founding in 2006, we’ve grown across the globe and continue to expand, innovate, and evolve every day.Who we’re looking forWe’re looking for a proactive, detail-oriented professional who thrives in a dynamic, fast-paced environment. If you’re passionate about driving organisational growth, eager to learn, and ready to make a meaningful impact, you’ll be a great fit for our OD team. We value team players who bring energy, fresh ideas, and a commitment to excellence.If you’re ready to take initiative, plan and organise effectively, embrace new challenges, and contribute to a culture of continuous improvement, we’d love to hear from youWhy we need youWe’re on an exciting journey of growth and innovation, and we need a talented individual to help us deliver exceptional support within the Organisational Development team. This apprenticeship role is critical to ensuring our processes—such as managing folders, inductions, mandatory training, performance tools, external learning, and development initiatives—run smoothly, efficiently, and with a high level of structure. Your work will provide the backbone for our team’s success, enabling us to deliver a seamless experience for colleagues and maintain our reputation for excellence.Your strong organisational skills, digital fluency, and proactive mindset will be key to maintaining accurate data, streamlining workflows, and supporting initiatives that empower our people to thrive. By joining us, you’ll play a vital role in building a high-performing, future-ready organisation.What you’ll be doingRole ResponsibilitiesYou’ll provide essential administrative support across a wide range of Organisational Development (OD) and Learning & Development (L&D) activities, including:Induction & OnboardingSchedule and coordinate induction sessions.Maintain and update materials.Support logistics for global and local induction programmes.Mandatory TrainingUpload and manage mandatory training content in Workday Learning.Track completion rates and generate reports.Follow up on non-completion to ensure 100% compliance.Assist with audit preparation and compliance documentation.Psychometric PlatformManage and maintain the psychometric platform, including user access.Respond to queries from HR and Talent Acquisition teams.Learning & OD AdministrationCoordinate logistics, setup, and scheduling for learning sessions, workshops, and training.Assist with provider requirements, documentation, and communications.Support administration of the graduate programme and scheduling.Monitor and respond to the global OD mailbox.Ensure consistency in templates and processes.Coordinate bookings for external training and conferences.Document and implement process improvements.Organise, structure, and document processes to ensure all administrative requirements are met efficiently and accuratelyPerformance ManagementAssist with communications and scheduling for the annual performance cycle.Workday LearningUpload learning materials and manage content updates.Monitor usage and generate reports for stakeholders.OD & HR ProjectsProvide administrative support for OD and HR initiatives.Track project progress and maintain documentation.Vendor & Provider SupportSupport onboarding of new vendors and related requirements.Assist with procurement and financial processes.Data & ReportingCompile and format data for reporting.Maintain dashboards, OD files, folders, reports, and documentation.Business Administration Level 3 ApprenticeshipGain exposure to various departments and topics.Develop skills to manage and engage with stakeholders, partners, and suppliers.Attend monthly 2-hour live sessions online and complete course content via the provider’s learning platform.Balance workload and apprenticeship requirements effectively.Note: This job description is not exhaustive. You may be required to undertake other reasonable duties to support business objectives.Essential skills you’ll bring to the tableClear written and verbal communication.Strong organisational and time management skills.Attention to detail and accuracy in data and documentation.Ability to manage multiple tasks and prioritise effectively.A proactive, solutions-focused mindset.Comfortable working with confidential information.Desirable skills you’ve got up your sleeveIt would be great if you also have some the following skills:Experience in HR, L&D, or OD administration.Proficiency in Microsoft Office (Excel, PowerPoint, Word).Knowledge and experience of Workday Learning or similar learning platforms (LMS)Familiarity with psychometric tools and assessments.Experience supporting global teams or projects.Understanding of audit and compliance processes in the gaming industryBasic data reporting or dashboard creation skills.Our values are non-negotiablesOur culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.These competencies are:AdaptabilityOwnership and accountabilityInitiating actionResilienceTeam orientationIntegrityInnovationWhat you’ll get backWe offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group.This includes:We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.Vitality Health CareUnum DentalLife Assurance & Income ProtectionTusker car schemeCycle to WorkRetail discountsBe part of that Superclass feeling.At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 20 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It’s all about putting your experience first and ensuring honesty and fairness in all we do.Here, your growth is supported and your contributions valued.Game on