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Onboarding Coordinator

2 months ago

Kent, United Kingdom Integrated Care 24 Full time

Onboarding Co-ordinator

The role

Are you someone who loves connecting with people and enjoys the thrill of guiding them through a seamless onboarding experience? If so, we have the perfect opportunity for you We're seeking an enthusiastic and detail-oriented Onboarding Coordinator to join our dynamic recruitment team. This team is the face of the organisation, dealing with high volumes, tight turn arounds and legally binding documents. Therefore, you should be comfortable with ensuring that you can work at pace while still maintaining a high level of accuracy, attention to detail, and compliance with legal and organisational standards.

As our Onboarding Coordinator, you'll be the friendly face and reassuring voice that new hires turn to for guidance. You'll manage the entire onboarding process, from the moment a verbal offer is accepted until the first day of employment, ensuring a smooth and efficient transition into our organisation.

Your day-to-day role will include:

  • Conducting pre-employment checks, including background checks, reference checks, and right-to-work verification.
  • Coordinating with various departments to ensure all onboarding materials and information are ready for new hires.
  • Making regular 'keep warm' calls to maintain engagement with candidates as their central contact throughout the process.
  • Communicating with new hires about company policies, benefits, and other relevant details.
  • Maintaining accurate onboarding records and track key metrics to help us continuously improve.
  • Building and issuing contracts according to the details of the role offered, necessitating meticulous attention to detail to ensure accuracy.

Why You'll Love It Here:

  • People-Centric Role: You'll interact with a variety of people, from hiring managers to new employees, making each day unique.
  • Key to Our Success: You'll play a crucial role in creating a positive first impression for our new hires, shaping their experience from day one.

Skills we are looking for:

  • Good communication skills: you love talking on the phone and are confident in providing advice and assistance to candidates and hiring managers.
  • Great attention to detail: you can manage multiple tasks while keeping everything organised and accurate.
  • Strong team player: you work well with others and understand the importance of collaboration in ensuring a seamless onboarding process.
  • Finally, you will be good at problem- solving which will help identify opportunities to improve processes and implement best practices.

Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Location: Ashford, Ipswich or Norwich, with opportunities for hybrid working

Hours Available: 37.5 hours per week, Monday to Friday 9am-5pm

What’s in it for you:-

  • Annual salary of up to £25,000 pro rata
  • Additional annual leave above statutory minimum based on service
  • Opportunity to join the NHS Pension Scheme
  • Free 24/7 independent counselling service
  • Learning and development opportunities
  • Free membership to our reward and discount platform
  • Access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory basic DBS disclosure and two references.

Closing date: 27th of May 2024

Please note if sufficient applications are received the advert may close early.

We celebrate brave ideas and brave people.

careers.ic24.org.uk

We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team.