Employee Relations Advisor

7 days ago

Birmingham, United Kingdom Haven Full time

Employee Relations Advisor / Manager

Field-Based, North (1-2 days travel to Park expected a week)

Annual salary + car allowance, bonus and benefits


We’re looking for a Northern-based, practical and hands-on Employee Relations Advisor to support and coach on ER cases across our Haven Parks and Support Centre. There is a large Employee Relations training agenda for this year, this role will be responsible for delivering that training.


Your Opportunity:

To learn, develop and become an expert in a key area of the business by:

- Supporting all Leaders/Managers & People Partners on ER casework. Triaging all complex ER cases across Parks and Support Centre

- Coaching, influencing and mentoring leaders in management of all matters of employee relations, especially in relation to performance management, restructures and consultations, staff absence, disciplinary and grievance matters.

- Working with People Partners to provide a consistency in ER approach

- Working closely with the Learning & Development team to devise and support delivery of appropriate training and training materials on all ER matters to line managers

- Supporting dispute resolution, including Liaising directly with ACAS Conciliators and working with our solicitors in preparation and risk management of Employment Tribunals


What we’d like you to bring:

- Awareness of the main ER People Policies (Disciplinary, Grievance, Performance, and Attendance) required within a business and their implications

- Confidence and ability to deliver ER training to a wide range of stakeholders

- Up-to-date knowledge of Employment Legislation, Case Law, and be able to advise the business

- Experience managing a wide range of ER cases

- Appreciation and understanding of diversity and inclusion


What's In It For You?

- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’

- Annual bonus

- 20% discount on both Haven and Warner Hotels holiday for you, family and friends

- Comprehensive wellbeing support

- Access to the Bourne Leisure corporate box at the O2 Arena ,London

- Exclusive discounts with corporate partners

- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees

Who are we?

We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?

Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.


In this role, you can expect to travel throughout the UK, including visits to our sites, our support centre in Hemel Hempstead and any off-site meetings with partners or suppliers.

What can you expect during the recruitment process?

The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.


Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.


We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.

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