Customer Relationship Manager
7 days ago
About a career with ElisElis is an international multi service provider offering textile hygiene and facility services we are a leader in circular services allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way.Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future: connecting us our clients and our planet.We are looking to hire a Customer Relationship Manager who will have overall responsibility for retention and development (growth) of existing healthcare customers by delivering exceptional levels of customer service and building relationships between Elis and the customer in line with the business line strategy. Implement segment strategy campaigns and develop customer portfolios.Your Mission at ElisThe effective management of a portfolio of accounts with a principle aim of customer retention.Analyse lost business/complaint management data and implement appropriate action.Explore cross selling opportunities where appropriate.Develop Customer Account Plans to identify and review future risks and opportunitiesEnsure the Companys growth targets for the customer portfolio are achieved.Select and implement the best approach to win the growth opportunity.Act as a lead point of contact for all matters specific to your customers.Understand the needs and future requirements of customers through proactive management.Understand quality standards set by the company and agreed with each customer. Retain ownership of the customer service level agreement.Forecast and track customer metrics to predict trends. Highlight opportunities and threats.Discuss outstanding debt issues with customers agreeing satisfactory outcomes for both parties.Review the commercial viability of accounts recommending improvements or additional services.Agree price increases with customers as advised by the Company.Push for improvements applying commercial thinking in making choices on existing and emerging customer requirements.What will make you stand outAbility to listen to and influence peer group and department team members.Good attention to detail and the ability to analyse data.Continuously improve the department and/or team. Ability to organise self and others to ensure tasks are carried out in a timely manner.Strong collaboration & influencing skills across departmentsand sites.Drivers license. Whats on offer33 Days HolidayCompany PensionEmployee Assistance ProgrammeCompany CarLife AssurancePrivate MedicalAre you ready to take your career to the next level Dont miss out on this exciting opportunity. We are able offer and encourage career growth and have national coverage to facilitate ambition.InterestedThen apply online Your contact person:DominicFrimpongHR CoordinatorTel: Required Experience:Manager Key Skills Business Development,Sales Experience,Loyalty Marketing,Portfolio Management,Wealth Management,Financial Services,Algebra,Territory Management,Banking,Relationship Management,Customer relationship management,Geometry Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 35000 - 45000
-
Customer Relationship Manager
2 weeks ago
London, United Kingdom Chartered Institute for Securities & Investment Full timeWe are looking for an experienced Customer Relationship Manager, based in London (hybrid working), to join our Financial Planning team. **Salary**:£35,000 to £40,000pa, depending on your skills **Contract Type**:Full Time, Permanent **Customer Relationship Manager Duties**: - Liaising with key customers, monitoring, and developing these relationships -...
-
Customer Relationship Manager
1 week ago
London, United Kingdom Hays Full timeYour new companyHays are delighted to be working in partnership with Siemens to recruit a Customer Relationship Manager on a permanent basis to cover the Scotland Region. The preferred candidate will have previously covered the central belt area, Dundee and Aberdeen.Your new roleOur client is looking for a skilled Customer Relationship Manager who has both...
-
Customer Relationship Manager
4 days ago
London, Greater London, United Kingdom CFP Energy (UK) Ltd Full time £40,000 - £70,000 per yearLocation: Hammersmith, London (Hybrid working, 3-days a week in the office)Hours: Full-time, 35 hours Monday to Friday (Core working 10am to 3pm)Why this role mattersAt Brook Green Supply, we're an independent B2B energy supplier helping businesses make smarter, more sustainable decisions about their energy use.We're looking for a Customer Relationship...
-
Customer Relationship Manager
5 days ago
London, United Kingdom Acuity Care Group Full timeCustomer Relationship ManagerRemote Travel required£50,000£55,000 + car allowanceAcuity Care Groups Bespoke Health & Social Care division delivers specialist Complex Care that empowers people to live independently at home. Were looking for a proactive Customer Relationship Manager to drive new business, grow existing accounts and expand our presence across...
-
Customer Relationship Manager
2 weeks ago
City Of London, United Kingdom Healthcare Full timeAbout a career with Elis Elis is an international multi service provider offering textile hygiene and facility services we are a leader in circular services allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our...
-
Customer Relationship Manager
5 days ago
Greater London, United Kingdom Acuity Care Group Full timeCustomer Relationship Manager Remote Travel required £50,000£55,000 + car allowance Acuity Care Groups Bespoke Health & Social Care division delivers specialist Complex Care that empowers people to live independently at home. Were looking for a proactive Customer Relationship Manager to drive new business, grow existing accounts and expand our presence...
-
Customer Relationship Manager
2 weeks ago
Greater London, United Kingdom Acuity Care Group Full timeCustomer Relationship Manager Join to apply for the Customer Relationship Manager role at Acuity Care Group £50,000 - £55,000 + car allowance Acuity Care Group’s Bespoke Health & Social Care division delivers specialist Complex Care that empowers people to live independently at home. We’re looking for a proactive Customer Relationship Manager to drive...
-
Customer Relationship Manager
4 weeks ago
London, United Kingdom Vinarchy Full timeAbout Us Vinarchy - Redefining wine. Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy brings the best of these historic wine businesses into an exciting future, as one, new, exceptional global wine company. Managing the entire wine supply chain - from grape to glass - Vinarchy produces wine in Australia, New...
-
Customer Relationship Manager
1 week ago
London, Greater London, United Kingdom Accolade Wines Full time £25,000 - £40,000 per yearAbout Us Vinarchy - Redefining wine.Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy brings the best of these historic wine businesses into an exciting future, as one, new, exceptional global wine company.Managing the entire wine supply chain - from grape to glass - Vinarchy produces wine in Australia, New...
-
Customer Relationship Manager
1 week ago
London, Greater London, United Kingdom TRYBE Full time £40,000 - £80,000 per yearAre you a customer-focused Account Manager or Customer Success leader eager to drive client satisfaction and engagement in a fast-growing, mission-driven tech company?Who you areIf you're passionate about assisting and supporting users and want to join a rapidly growing startup, we want to hear from youYou've got 2-3+ years experience working in a client...
