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Deposit Manager

2 months ago

Bournemouth, United Kingdom Austin & Wyatt Full time
Job DescriptionDeposits ManagerThe main purpose of the role is to provide deposit negotiation, support services, and administration to branches, landlords, and tenants.What you receive as a Deposit Manager:
  • Up to £23,150
  • Team incentives
  • 23 days annual leave (+ bank holidays) raising to 25 days annual leave with length of service
  • NO WEEKENDS
  • Industry-leading training and development
  • Demonstrable career ladder
  • Opportunities for progression
  • Collaborative, rewarding, and fun environment
Key responsibilities of a Deposit Manager:
  • Liaising with landlords,tenants, branch staff, and client accounting
  • Ensuring a smooth transition throughout the deposit process
  • Advising and obtaining instructions from landlords and tenants at the end of the tenancy
  • Administering Tenancy Deposit Scheme referrals
  • Drawing up a schedule of costs based on the checkout report
  • Mediate and negotiate between the parties regarding the disposal of the deposit.
  • Ensure that relevant payments are instructed promptly and properly regarding contractors, deposits
Essential skills and experience required to be a successful Deposit Manager:
  • Outstanding customer service skills
  • Solid administration skills
  • An ability to work to deadlines and to strict standards
  • Organised and able to prioritise workload in a faced paced environment
  • Resilient, positive, numerate, and detail-oriented
  • Solid influencing skills and ability to negotiate with third parties
  • Confident verbal communicator backed up with excellent letter writing skills
  • IT literate(MS Office, internet, email systems)
Desirable skills (not essential as training will be provided): Residential Lettings, Estate Agency, Property Management, Contracts, Claims, MediationOur existingteam comes from a diverse range of backgrounds including Customer Support, Call Centre, Retail, and Hospitality, Leisure, and Care sectors - Kickstart your career with us today Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and moreConnells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00469