Accommodation Manager

3 weeks ago

London, Greater London, United Kingdom Sanctuary Full time
Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.

Accommodation Manager

Alliance House - London

£32,291.16 - £33,990.72 per annum

35 hours per week

We are looking to recruit an Accommodation Manager to join our team at Alliance House - London. Reporting to the City Manager, you will oversee the operational and facilities management of the site. You will work in a challenging and rewarding environment which will offer excellent opportunities to develop within the team and company.

The role of Accommodation Manager will include:
  • Managing occupancy through working with partners and local educational institutions
  • Preparing and managing local budgets and monitoring accounts
  • Monitoring contract service performance, taking action to deal with poor performance and promoting best practice
  • Managing the recruitment, performance and development of staff
  • Developing and implementing effective operational plans to ensure that service delivery meets contracted quality standards
Skills and experiences:
  • Experience of supporting the delivery of high-quality accommodation operations or customer service is essential
  • Working knowledge of effective communication at all levels
  • Some experience of managing staff and providing administrative support to the wider team
  • Excellent communication and customer service skills
  • Previous experience of Microsoft Office applications including Word, Excel and Outlook
  • Occasional travel may be requirement of the role, therefore a full valid driving licence is essential
Why work for us?

Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose-built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool, and Glasgow.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
  • 25 days leave rising to a maximum of 30 days (plus public holidays) pro rata
  • A pension scheme with employer contributions from Sanctuary
  • Life Assurance
  • Employee Advice Service including counselling
  • Cycle to Work Scheme
  • Voluntary health plans
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme
Job Reference: 223705

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.

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