Engineering Coordinator

2 weeks ago

Chester, United Kingdom Vital Group Full time

Introduction

Vital Group is one of the fastest-growing, forward-thinking companies in the UK, dedicated to delivering innovative solutions within the critical power and EV charging industries. Specialising in generator service and turnkey EV charging solutions, our goal is to become the most trusted provider in these sectors by re-setting customer service benchmarks and transforming expectations with honesty, integrity, and passion. We are committed to continually raising the bar in customer service excellence.


Our work is delivered by a team of well trained, equipped, and motivated Engineers, supported by a 24/7/365 Operations capability, and led by a diversely skilled Leadership Team.


Vital Group expects all its employees to act as ‘co-owners’ of the business, and to always put safety first, followed closely by customer satisfaction and commercial success. Our values are ones that promote the best behaviour and team ethics, and we believe that this requirement will drive profitable growth and make Vital Group a fantastic place to build a career.


Job Overview

The role will be pivotal in supporting the engineering team in a varied range of tasks. Offering back-office support, scheduling meetings, and supporting projects with document control, logistical and administrative coordination of tasks. The ability to create and manage important documents and create structured and secure files of important evidence that could be subject to external audit or request at times we cannot control. The management of training and skills documents and ensuring that expiry dates and course booking is managed, with the associated accommodation and subsistence for delegates. Controlling SOP’s that are related to engineering and ensuring their version control is managed and templates and contents are consistent in terms of brand and format. This role is based in our Chester office, operating Monday to Friday.


Key Responsibilities & Duties

Compliance (SHEQ)

  • Support the administration and planning of the company SHEQ Manager.
  • Compile and issue regular Safety (incident, accident, near miss) reports.
  • Coordinate the documentation and scheduling of company accreditations (including but not limited to) CHAS, Constructionline, Safe Contractor, ISO9001, ISO45001 and NICEIC.
  • Manage NICEIC compliance requirements and maintain records and data to satisfy and uphold the accreditation.
  • Responsible for maintaining records of any actions advised following the results from audits all stakeholders, preparing timely updated reports on WIP, key actions and deadlines.
  • Responsible for organising audit visits as required, based on a well-maintained schedule of key dates.
  • Control the Issue and logs of Toolbox Talks and Safety Noticed issue by the SHEQ Manager.
  • Manage all Environmental incident logs and reports.


Engineering (Field Service)

  • Provide back-office support to the Engineering Supervisors, assisting with (but not exclusive to)
  • Reports and data gathering
  • Booking courses, renewals, passes
  • Ordering tools, PPE, other non-specific assets (when authorised)
  • Vehicle compliance/servicing/repair/rental
  • PPE requirements and van stock
  • Calibrated test equipment and tracking each issue and expiry dates.


Engineering (Projects)

  • Coordinate Technical Appraisal and survey documents and assign to relevant team member.
  • Maintain shared files and document control processes to allow quick access to relevant and historical documents.
  • Maintain version control of templates.


Engineering (Competencies & Training)

  • Manage the Engineering Competency Matrix
  • Responsible for keeping logs of all certificates and evidence of competency. assessments when required and coordinating any required actions.
  • Receive copies/originals of certs during onboarding of new Engineers.


Engineering (Reporting & KPI’s)

  • Consult with Operations Team to gather data relevant to measure Engineering field performance, producing a KPI dashboard.


Education, Qualifications & Experience Criteria

  • Previous experience in a similar Office Admin type role
  • Excellent organisational skills
  • Computer literate with experience of Microsoft Office (Word and Excel)
  • Excellent communication, verbal and written, skills.
  • Ability to manage own workload and establish priorities.

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