Customer Care Coordinator
4 days ago
About the CompanyVantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.About the RoleWe are looking for a Customer Service Coordinator to join our high performing team in Northampton on a full-time, permanent basis. As a member of the Customer Services team, you will be operating as the first point of contact with our home patients.The role will be working from Monday to Friday between 08:00-16:00 & Monday to Thursday between 10:00-18:00 & Friday 09:00-17:00 (on Rotating shifts).ResponsibilitiesTo manage the processing of customer orders for home patientsTo manage customer queries and complaints ensuring a win win solution for Vantive and the customerTo create lateral relationships with other departments to support product distributionTo enhance the reputation of customer services and positively promote the image of VantiveTo contribute to the evolution of the department by providing feedback and taking action to improveTo positively contribute to the delivery of service excellence to Vantive's customers and patientsQualificationsGCSE Level standardRequired SkillsOrganizedAbility to prioritize workload in a very busy environmentTenaciousStrong decision making skillsStrong attention to detail/accuracyGood team playerProfessional telephone mannerProactive and reactive natureSiebel experience preferredFlawless customer service skillsCan do attitude, willing and positive mannerEqual Opportunity StatementVantive is committed to diversity and inclusivity in the workplace.
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Customer Care Coordinator
2 weeks ago
Northampton, United Kingdom Crest Recruitment Full timeJob DescriptionCustomer Care Coordinator – 5* national residential developer * Role: Customer Care Coordinator (The Midlands region) * Reporting to: Customer Care Manager * Salary: Competitive base salary up to £30,000 per annum and 12% monthly/quarterly bonuses on offer * Location: Northampton * Working arrangements: Hybrid working between – office,...
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Customer Care Coordinator
4 days ago
Northampton, United Kingdom Vantive Full timeAbout the CompanyVantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced...
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Customer Care Coordinator
3 days ago
Northampton NN, United Kingdom Wheatstone Solutions Ltd Full timeCustomer Care Coordinator - £31,000 - Northampton - PermanentIntroductionA new permanent opportunity has arisen for a Customer Care Coordinator to join our client, a 5* House Builder, based in the Northampton area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.The hours for this role are Monday...
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Care Coordinator
4 days ago
Northampton, United Kingdom Precious Hope Health and Home Care Full time**Precious Hope Health & Home Care Ltd** **DUTIES AND RESPONSIBILITIES OF CARE COORDINATOR** This job description is a statement of the core duties of the Care Co-ordinator but it is not an exhaustive list. The Company may revise this job description to meet the needs of the business and reserves the right to require you to perform other duties from time...
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Customer Care Coordinator
2 weeks ago
Northampton, Northamptonshire, United Kingdom Vantive Full timeAbout the Company Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced...
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Customer Care Coordinator
6 days ago
Northampton, United Kingdom TSR Full timeTSR are currently recruiting for an experienced Customer Care Coordinator for a 5* developer based in Northampton.. The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective working relationships. Duties - Liaise with all...
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Customer Care Coordinator
2 weeks ago
Northampton, United Kingdom TSR Full timeTSR are currently recruiting for an experienced Customer Care Coordinator for a 5* developer based in Northampton.. The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective working relationships. Duties - Liaise with all...
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Customer Service Coordinator
2 weeks ago
Northampton, Northamptonshire, United Kingdom Crest Recruitment Full time £28,800 - £36,000 per yearCustomer Service Coordinator –5* national residential developerRole: Customer Service Coordinator (The Midlands region)Reporting to: Customer Service ManagerSalary: Competitive base salary up to £30,000 per annum and 12% monthly/quarterly bonuses on offerLocation: NorthamptonWorking arrangements: Hybrid working between – office, site and home based...
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Care Coordinator
2 days ago
Northampton, United Kingdom The Mounts Medical Centre Full timePrimary Duties and Areas of Responsibility Take overall responsibility for coordination and delivery of the weekly PCN led MDT meetings. A key role of the Care Coordinator will be to schedule the weekly MDT meetings, manage the meeting agenda items; ensuring that all new referrals are identified, and information circulated to team members in advance of the...
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Customer Care Coordinator
2 weeks ago
Northampton, Northamptonshire, United Kingdom Vantive Full timeAbout the Company Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and...
