Customer Care Coordinator
2 days ago
About the Company Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. About the Role We are looking for a Customer Service Coordinator to join our high performing team in Northampton on a full-time, permanent basis. As a member of the Customer Services team, you will be operating as the first point of contact with our home patients. The role will be working from Monday to Friday between 08:00-16:00 & Monday to Thursday between 10:00-18:00 & Friday 09:00-17:00 (on Rotating shifts). Responsibilities To manage the processing of customer orders for home patients To manage customer queries and complaints ensuring a win win solution for Vantive and the customer To create lateral relationships with other departments to support product distribution To enhance the reputation of customer services and positively promote the image of Vantive To contribute to the evolution of the department by providing feedback and taking action to improve To positively contribute to the delivery of service excellence to Vantive's customers and patients Qualifications GCSE Level standard Required Skills Organized Ability to prioritize workload in a very busy environment Tenacious Strong decision making skills Strong attention to detail/accuracy Good team player Professional telephone manner Proactive and reactive nature Siebel experience preferred Flawless customer service skills Can do attitude, willing and positive manner Equal Opportunity Statement Vantive is committed to diversity and inclusivity in the workplace.
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Customer Care Coordinator
2 days ago
Northampton, Northamptonshire, United Kingdom Vantive Full timeAbout the Company Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and...
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Customer Care Coordinator
3 days ago
Northampton, United Kingdom Crest Recruitment Full timeJob DescriptionCustomer Care Coordinator – 5* national residential developer * Role: Customer Care Coordinator (The Midlands region) * Reporting to: Customer Care Manager * Salary: Competitive base salary up to £30,000 per annum and 12% monthly/quarterly bonuses on offer * Location: Northampton * Working arrangements: Hybrid working between – office,...
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Customer Care Coordinator
2 weeks ago
Northampton, United Kingdom Wheatstone Solutions Full timeCustomer Care Coordinator - £31,000 - Northampton - Permanent A new permanent opportunity has arisen for a Customer Care Coordinator to join our client, a 5* House Builder, based in the Northampton area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. The hours for this role are Monday to Friday,...
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Customer Care Coordinator
2 weeks ago
Northampton, United Kingdom Vantive Full timeAbout the Company Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced...
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Repairs Coordinator
13 hours ago
Northampton, Northamptonshire, United Kingdom Sage Homes Full timeSage Homes is an innovative Blackstone and Regis business addressing the housing crisis in England by making good homes affordable for people across the country who need them. About the role : We're looking for a proactive and highly organised Direct Repairs Coordinator to support the delivery of responsive repair services. This role is central to ensuring...
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Care Coordinator/administrator
2 weeks ago
Northampton, United Kingdom GOLDEN LIVING CARE Full time*Job Overview* We are seeking a dedicated and compassionate Care Coordinator / Admin to join our team. The Care Coordinator will play a vital role in ensuring that patients receive the highest quality of care by facilitating communication between patients, families, and healthcare providers. This position requires strong organisational skills and the ability...
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Customer Support Coordinator
1 week ago
Northamptonshire, United Kingdom Brook Street Full time**Customer Support Coordinator** **Salary £23,500 (ATTRACTIVE SALARY INCREASE)** **Monday - Friday 8:00am - 5:00pm** Primary function of this new role is for customers to have one point of contact for all their needs going forward and ensure customer satisfaction at all times. Each coordinator will be responsible for a designated region covering all...
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Customer Care Technician
1 week ago
Northampton, United Kingdom Keepmoat Homes Full timeKeepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design...
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Customer Care Coordinator
3 days ago
Northampton, United Kingdom TSR Full timeTSR are currently recruiting for an experienced Customer Care Coordinator for a 5* developer based in Northampton.. The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective working relationships. Duties - Liaise with all...
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Care Coordinator
2 weeks ago
Northampton, United Kingdom Coburg Banks Limited Full time**Required: A new Care Coordinator to work for my client** If you've got a background in domiciliary care then you could be exactly what they're looking for. Interested? Then read on... **Tell me more about the role...** You will be primarily responsible for scheduling 1000 hours of care across Northampton. Based in the company's Northampton office, you'll...
