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IT Applications Trainer

2 months ago


London, United Kingdom Blue Octopus Recruitment Full time

IT Applications Trainer Contract

London Bridge

Up to £39,000

We are looking to recruit an IT Applications Trainer on a 6 month fixed term contract.

We are one of the UKs leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes for over 100,000 customers. Our ethos is simple: by providing customers with a safe and decent home, it allows them to realize their potential, enjoy their environment, and contribute to their community.

As an IT Applications Trainer with us, you will work within the Technology Department, delivering expert training for key software applications within our IT service catalogue. Youll play a pivotal role in equipping staff with the knowledge to navigate and effectively use systems such as Northgate, Salesforce, and Total Mobile Connect, ensuring that the business can meet its evolving needs with top-tier customer service.

Responsibilities

  • Design and deliver both induction and business-as-usual (BAU) IT training.
  • Provide training on various software platforms including Northgate, Salesforce, Keystone, and more.
  • Create, implement, and evaluate tailored training solutions for staff, ensuring effectiveness and relevance.
  • Deliver floor walking sessions, both physical and virtual, for one-to-one training support.