Welfare and Complaints officer
3 weeks ago
Job Advert: Welfare and Complaints Officer - Brent (Orisha/Arpeggio Properties) Location: Brent (near Willesden)Salary: £28,000 - £33,000 per annumContract: Temp to Perm | Full-Time (Office-Based)Sector: Supported Housing / Tenant Welfare About the Role We're working with Orisha/Arpeggio Properties, a growing supported housing provider, to recruit a Welfare and Complaints Officer in Brent. This role suits someone confident handling Stage 1 and Stage 2 complaints and tenant welfare queries. You'll manage low-level issues professionally, escalate complex cases when needed, and help maintain a positive tenant experience. Key Responsibilities Handle tenant welfare and complaint enquiries. Manage and resolve Stage 1 & 2 complaints effectively. Check tenancy deeds and maintain accurate case records. Escalate higher-level issues to senior management. Provide clear, empathetic communication and follow-ups. About You Experience in housing, welfare, or complaint handling roles. Confident, calm, and professional...
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Education Welfare Officer
6 hours ago
North London, United Kingdom WPA Education Welfare Services Full time**WPA Education Welfare Services** **Education Welfare Officer** **Location: North London N2 and N14 postal area** **Salary: £28,000 per annum (pro rata for Part Time) and depending on experience** **Part Time - 4 Days per week, Term Time Only - School Based** **Plus benefits: Pension scheme, Bonus Scheme, Access to Benefit Hub** Due to company...
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Education Welfare Officer
2 weeks ago
North London, United Kingdom WPA Education Welfare Services Full time**WPA Education Welfare Services** **Education Welfare Officer** **Location: North London and surrounding areas** **Full time 5 days a week, Term Time only - School Based** **Actual salary £30,000 per annum** **Plus benefits: Pension scheme, Bonus Scheme, Access to Benefit Hub** WPA are leading Education Welfare Provider in the South East are looking...
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Family Welfare Officer
1 week ago
London, United Kingdom St John and Red Cross Defence Medical Welfare Service Full timeFull time: 35hours per week Do you want to make a real difference to the lives of the military community? Are you a confident, self-starter with welfare experience? We are looking for someone with strong people skills, who can work independently and as part of a large team, to join DMWS in London. The DMWS Family Welfare Officer will be community based...
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Family Welfare Solicitor
2 days ago
Greater London, United Kingdom Tamil Welfare Association Full timeTasks will include:Preparation of applications including taking instructions and making online applications - this requires significant levels of client contact;Providing telephone advice and able to undertake outreach work when required;Remaining aware of all relevant rules, policies and best practice affecting all aspects of welfare and debt advice with a...
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Complaints Officer
1 week ago
London, United Kingdom Daniel Owen Full timeComplaints Officer 05122025_1764932440 Posted: 05/12/2025 Job Title: Complaints Officer (Stage 2)Location: North LondonContract: Temporary - OngoingHours: 36 per weekPay: £22 PAYE per hourWorking Pattern: Hybrid availableSocial Housiing Experience Required Daniel Owen are proud to be representing a well-known client based in the North London area who are...
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Complaints Officer
2 days ago
North London, United Kingdom Colbern Limited Full time487556-3122-22182 15.7 Complaints Officer Barnet Contract part time 21.6 hours per week £20.16 per hour Our client is looking for an experienced Complaints Officer. The role is 21.6 hours per week and working days/pattern can be agreed to suit. The role is a mix of remote working with occasional office attendance. The officer will deal with Children Act...
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Complaints Officer
6 days ago
London, United Kingdom Deekay Technical Full timeHavering Council: Team Name: Complaints & Information Team Team Description/dynamic: The Team is made up of two team managers, three complaints officers, one information a records officer, and one complaints assistant. - Ability to communicate clearly - Competent with ICT - Organisation/Prioritisation - Working within statutory timescales -...
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Complaints Officer
3 weeks ago
London, United Kingdom Job Switch Full timeJob description:Responsibilities Investigate complaints in line with the councils Corporate Complaints Policy. Presenting complex information in an accessible and readable form. Monitoring the implementation of any decisions or recommendations arising from the complaint Take the lead role in responding to enquiries from the Local Government Ombudsman and...
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Complaints Officer
4 days ago
Greater London, United Kingdom Daniel Owen Ltd Full timeJob Title: Complaints Officer (Stage 2)Location: North LondonContract: Temporary - OngoingHours: 36 per weekPay: £22 PAYE per hourWorking Pattern: Hybrid available Social Housiing Experience Required Daniel Owen are proud to be representing a well-known client based in the North London area who are looking for a highly skilled Complaints Officer to join...
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Complaints Officer
2 weeks ago
London, United Kingdom Ealing Council Full timeJob description We are looking for a permanent full time Complaints Officer who sees dealing with customer complaints and representations as key to providing good services. Ealing Children’s Services, Adults’ Services and Public Health are serious about feedback from service users and their representatives - whether it’s good or bad we want to know....