Claims Handler

2 weeks ago


StokeonTrent, United Kingdom Davies Full time

Department: Claims ManagementLocation: StokeDescriptionInterested in starting a career in an international insurance company? Look no further Davies is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.What will your day look like:Liaising with customers, insurers, suppliers, and colleagues nationwideAnalysing policies to determine claim coverage and devise efficient claims processing strategiesKeeping policyholders informed about claim progress through well-crafted correspondenceSetting up new claims, appoint contractors, and update internal systemsIssuing payments and arrange settlements as neededEnsuring compliance with contractual and regulatory requirementsContributing to team success and driving business growthKnowledge and Abilities:Customer-Centric Approach: As a great communicator, you’ll be the voice of Davies. Your empathetic service will leave a lasting impression on our customers.Thriving in Fast-Paced Environments: Embrace challenges and deliver swift outcomesAttention to Detail: Excellence lies in the little things.Proactive Attitude: We love enthusiasm Be the driving force behind positive change.Numeracy, Literacy and IT: You can offer strong numeracy, literacy and IT skillsAdaptability: Challenging conversations? No problem. You handle them with grace and professionalism.BenefitsCareer & PurposeDavies Innovation LabLeadership training programmeFunding for professional qualificationsThrive at Davies; learning opportunitiesEnvironmental & SocialThe Davies FoundationLocal charity fundingPennies To HeavenEmployee Resource GroupsEmployee volunteering programmeFinancial HealthPension, 5% employee and 5% employer contributionMy Choices at Davies provides; High Street discounts and Financial wellbeing hubLife assurance: x4Refer a FriendCycle to Work SchemeLease car salary sacrificeDavies Incentive PlanEnhanced maternity, paternity and adoption payMetal, Physical & Emotional WellbeingWellbeing centre; move, munch, money & mind focusDiscounts with 100's of UK retailersEAP; 24/7 confidential helpline25 days holiday, increases to 26 days after 5 years and 27 after 10 yearsFlexible working; hybrid, work from home or join a collaborative office spaceDress for your dayInclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriageFlexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan



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