General Manager
2 weeks ago
General Manager Location:Lesmahagow, ML11 0JN Hours:40 hours per week, Monday Friday, may require cover at weekends as and when required. About Us Are you an experiencedGeneral Managerwith a strong background inhospitality, retail, or forecourt operations ? JoinRoute 74 Truckstop , part of Hayton Coulthard Transport and take charge of one of Scotland's busiest roadside destinations. Our site offers secure parking for up to 170 trucks, a full-service restaurant, fuel station, showers and retail facilities. All designed to keep drivers moving and customers satisfied. The Role We're looking for an experiencedGeneral Managerto lead the day-to-day operations of our truckstop. This is a hands-on leadership role where you'll manage multiple services including the restaurant, forecourt, retail, and site facilities. You'll inspire your team, deliver excellent customer service, and ensure the site runs efficiently and safely while driving commercial success. Key Responsibilities: Operations Manager:Oversee all areas including forecourt, parking, truck wash, showers, restaurant, and retail. Team Leadership:Recruit, train, and motivate a multi-functional team; manage rotas and performance. Customer Experience:Deliver outstanding service to drivers and the public; handle feedback and resolve issues professionally. Compliance & Safety:Maintain health & safety, food hygiene, and legal standards; conduct audits and risk assessments. Financial Management:Control budgets, stock, and supplier relationships; monitor KPIs and drive profitability. Facilities:Ensure the site and equipment are clean, safe, and well-maintained. Essential Skills and Qualifications: Proven experience as a General Manager or similar in hospitality, retail or service environments. Strong leadership and people management skills. Knowledge of health & safety, food hygiene and employment law. Commercial awareness and experience managing budgets and KPIs. Excellent communication and organisational skills. Familiarity with rota management and POS systems. Ability to thrive in a fast-paced environment. Why Join Route 74 Truckstop? Competitive salary: £38,000pa - £40,000pa, depending on experience Hours: Monday to Friday, 40hpw 08:00 - 17:00 (can be flexible),may require cover at weekends as and when required. Career Development : Opportunity to develop your career within an expanding business. Company Benefits:Excellent holiday allowance, pension, and sickness scheme*. Team Culture : Strong culture of teamwork. How to Apply If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications. Eligibility : Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage. Contact Us : For any queries, please contact our Recruitment Team at . Our team is available Monday to Friday, 08:30hrs - 17:00hrs. Note to Recruitment Agencies : We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We'll be in touch if we need you. *Subject to terms and conditions.TPBN1_UKTJ
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