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Customer Service Advisor

1 month ago

Inverness, United Kingdom Post Office Full time

Contract Type: 9 month Fixed Term Contract Hours: 19 hours per week

Please note, if successful in this role, your contractual job title will be Customer Services Consultant.

What to expect

As a Customer Services Consultant you will join us on our journey to WOW customers and you will undertake a truly valuable role. You will be responsible for offering a consistent level of customer service while driving sales of our innovative products and services.You will be working in one of our Directly Managed Branches as part of a busy team where you will have the opportunity to build a great rapport with customers.This role offers you an exciting opportunity to learn new skills and work in all areas of the Post Office, including the Counter, Post shop, Travel Area and Meet & Greet.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

  • 25 days annual leave that increases with tenure
  • Generous pension contribution
  • Access to Benenden Healthcare
  • Life assurance
  • Income protection after 12 months service
  • Full support from our employee assistance programme and access to our employee benefits platform