Garden Centre Manager Retail and Café Operations

6 days ago

London, United Kingdom Solent Mind Full time

Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today. About the role The Centre Manager - Retail and Café Operations will drive commercial performance, manage staff and volunteers, ensuring profits contribute to and support our mental health and wellbeing initiatives. You will be responsible for and oversee the Retail and Café operations at Mayfield Garden Centre and line management of the Horticulture, Retail, Gifting and Café Teams. You will ensure both retail and café operations deliver excellent customer service and profitability, working closely with our Marketing Team to raise awareness, increase sales as well as encourage and convert new customers. You will work closely with Mayfield’s wellbeing services to ensure alignment and that the Solent Mind ethos is at the forefront of all sales, events and activities. You will be the lead for health and safety across the site. Hours:37 hours per week (flexibly across Mayfield opening days/times, may require some weekend working and out of business hours). Location:Mayfield Garden Centre, Southampton. About you You will have extensive experience and insights in the garden centre industry, in retail management and horticulture as well as experience managing café or food service operations. You will need a strong commercial record of meeting sales targets that can be evidenced. You will need to have knowledge of buying, stock control, understanding health and safety and food safety regulations. You will have excellent communication skills, ability to provide key and timely content for marketing and line management experience. We are looking for someone who is passionate about plants, people and mental health. About us We're Solent Mind We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers. We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally. Benefits Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including: Flexible working to promote a healthy work/life balance 25 days’ annual leave rising incrementally to 30 days per year Pension plan Employee Assistance Programme Season ticket and cycle-to-work scheme 1 day off for your birthday (celebration day) and 2 wellbeing days per year Free private GP online or phone appointments Staff discounts If you’re ready to join the fight for mental health, visit our website to find out more and apply. Closing date: Monday 5 January 2026 (11.59pm) Tour and Meet the team: 13 January 2026 Interview date: 14 January 2026 Posts may be subject to a relevant DBS check. Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit. Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

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