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Graduate IT Support Engineer

4 months ago

Hounslow, United Kingdom Centre People Appointments Full time

A tech manufacturer is currently searching for a Graduate IT Support Engineer to join their Team.The Graduate IT Support Engineer will be responsible for supporting users and networks across several UK offices.

TYPE: Permanent, full-timeWORKING HOURS: from Monday to FridaySALARY: £28k + Area Allowance + Quarterly BonusSTART: ASAPLOCATION: Uxbridge/ Heathrow with ad hoc travel to support other offices

BENEFITS: 20 days holiday (increases year on year to 25 days), Advanced Company Pension, Life Cover (inc. Critical Illness cover), Private Healthcare

Graduate IT Support Engineer Responsibilities:

• Management and support of IT equipment and phones for all staff

• Being the first point of contact and support for all IT issues that arise

• IT infrastructure and security across all offices

• Ordering and inventory control including, but not limited to IT and phone equipment

• Installation of IT workstations via software distribution (PC systems, laptops, operating systems and company specific software)

• Support of problems with various Microsoft components

• Various IT projects including company intranet and new system implementation

• Basic level network infrastructure support and management

• Management of Active Directory, Exchange, Windows 10 / 11 and Office365. With 3rd line escalation when required.

• IT supplier related activities e.g., Procurement

Graduate IT Support Engineer Ideal Candidate:

• Bachelor’s degree in any discipline

• Must hold a full driving licence

• Open, clear and confident communicator, both written and oral

• Logical and precise thinker with a good head for numbers

• Target-orientated mentality with the ability to self-evaluate and innovate

• Good team worker and collaborator

• Able to work both independently to defined objectives

• Ability to work effectively under pressure to tight deadlines

• Capable of multi-tasking whilst maintaining high attention to detail

• Experience working in a professional environment is an advantage

** All applicants for the Graduate IT Support Engineer must have the right to work in the UK as the Company is not able to offer visa support.

If your application for the Graduate IT Support Engineer is successful, you will be contacted within two business days.

We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.