Digital Office Support Apprentice

2 weeks ago

Glasgow, United Kingdom QA Limited Full time

Employer description:

Carpenters Group are one of the UK’s leading providers of insurance and legal services. They are looking for their next apprentice to join their busy Glasgow City Centre office to provide support to their existing team.

Their culture is what defines them as an organisation and has been built around their 4 core values: Professionalism, Teamwork, Quality and Respect. Their diverse workforce delivers a professional but personable service to our clients, and we have fostered a culture built on this ethos which makes for an enjoyable place to work.

Responsibilities:

  • Providing first line support for customers to handle and process Pursuer Road Traffic Accident and Uninsured Loss Recovery cases
  • You will be responsible for a high-volume caseload ULR/Recoveries RTA Pursuer claims, making use of the firm’s Case Management System to progress caseloads in a manner to ensure that clients receive appropriate, professional and pertinent legal advice, with regular contact, whilst managing their expectations
  • You will become a superuser in using our Visual Files system to update client claims details
  • You will liaise with sources, medical agencies, experts, third party insurers, Defenders solicitors and other relevant parties to ensure that cases are pro-actively progressed
  • Daily use of Excel to complete data entry tasks ensuring departmental systems are kept up to date and to help collate data to report to wider business
  • Using Microsoft Excel to complete data entry tasks and creating business reports
  • Communicating via Microsoft Teams and Outlook to internal and external contacts
  • Delivering/transferring online files between teams and departments
  • Assisting with preparation of companywide communications and presentations

Desirable skills: 

  • Excellent written and verbal communication skills
  • Strong organisation skills
  • A polite and confident telephone manner
  • An ability to work effectively with people across a wide range of levels and responsibilities
  • Good attention to detail
  • Good team working skills
  • Good knowledge of Microsoft Office packages is desirable

Salary:

£17,000 per annum

Working hours:

Monday to Friday 9am - 5.30pm

Benefits:

  • Medicash (after 1 month’s service)
  • Pension scheme
  • Wellbeing hub
  • Fresh fruit and breakfast hub
  • Hybrid working after successful probation period

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW

  • Digital Support Apprentice

    3 weeks ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    **Would you like to work for one of Scotland's leading law firms?** Harper Macleod has been named Law Firm of the Year eight times and ranked in The Times Scotland Best Law Firms 2024. They are seeking a Digital Support Apprentice to join the Debt Asset and Recovery team within their Glasgow office. Based in the city centre, you will work for an...

  • Digital Support Apprentice

    3 days ago

    Glasgow, Glasgow City, United Kingdom QA Apprenticeships Full time

    Would you like to work for one of Scotland's leading law firms?Harper Macleod has been named Law Firm of the Year eight times and ranked in The Times Scotland Best Law Firms 2024. They are seeking a Digital Support Apprentice to join the Debt Asset and Recovery team within their Glasgow office.Based in the city centre, you will work for an organisation that...

  • Digital Support Apprentice

    2 weeks ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    **Would you like to work for one of Scotland's leading law firms?** Harper Macleod are currently seeing a Digital Support Apprentice team to join their Residential Property team within the Glasgow office. This is a team that has supported apprentices before, so you are in safe hands! Based in the city centre, you will work for an organisation that provide...

  • Digital Support Apprentice

    3 days ago

    Glasgow, Glasgow City, United Kingdom QA Apprenticeships Full time

    Would you like to work for one of Scotland's leading law firms?Harper Macleod are currently seeing a Digital Support Apprentice team to join their Residential Property team within the Glasgow office. This is a team that has supported apprentices before, so you are in safe handsBased in the city centre, you will work for an organisation that provide expert...

  • Digital Support Apprentice

    6 days ago

    Glasgow, United Kingdom QA Ltd Full time

    Harper Macleod are currently seeking a Digital Support Apprentice to join their Property team within the Glasgow office. You will pro-actively provide an efficient, organised and professional service by ensuring that the team have the appropriate support for all aspects of their work activities. This is a fantastic opportunity to develop within a business...

  • Digital Admin Apprentice

    2 months ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    Are you looking to kickstart your career in a busy office environment? NCE Swithcgear are looking for an enthusiastic individual to come in and join their successful and growing team as a digital admin apprentice. NCE Switchgear are electrical switchgear manufacturers that offer electrical solution, from motor control, instrumentation and also...

  • Digital Support Apprentice

    2 weeks ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    **Would you like to work for one of Scotland's leading Law Firms?** Harper Macleod has been named Law Firm of the Year eight times and was ranked in The Times Scotland Best Law Firms 2020. They are consistently delivering excellent results. Harper Macleod recently won SME Employer of the Year at our 2023 QA Apprenticeship Awards night! **Overview**: Harper...

  • Digital Support Apprentice

    1 week ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    **Employer description**: KB Refrigeration is a leading company specializing in commercial and industrial refrigeration solutions. With a focus on innovation and reliability, they provide a comprehensive range of services including design, installation, maintenance, and repair of refrigeration systems. Their expertise spans across various industries such as...

  • Digital Support Apprentice

    2 months ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    CloudLearn is an organisation specialising in online distance learning who know a thing or two about education technology and have designed their own purpose built interactive virtual learning environment. They are owned and operated by a dedicated group of academics and educational technologists, dedicated to innovation in education. They believe technology...

  • Digital Support Apprentice

    3 weeks ago

    Glasgow, United Kingdom QA Ltd Full time

    The OCS workforce is made up of 50,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to their clients. Overview: OCS Group are recruiting for a Digital Support Apprentice to support their contract delivery team working with the Scottish Police Authority (SPA). The role is an exciting new...

  • Digital Support Apprentice

    3 weeks ago

    Glasgow, United Kingdom QA Ltd Full time

    The OCS workforce is made up of 50,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to their clients. Overview: OCS Group are recruiting for a Digital Support Apprentice to support their contract delivery team working with the Scottish Police Authority (SPA). The role is an exciting new...

  • Digital Support Apprentice

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom QA Ltd Full time

    The OCS workforce is made up of 50,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to their clients. Overview: OCS Group are recruiting for a Digital Support Apprentice to support their contract delivery team working with the Scottish Police Authority (SPA). The role is an exciting new...

  • Digital Support Apprentice

    3 weeks ago

    Glasgow, Glasgow City, United Kingdom QA Ltd Full time

    The OCS workforce is made up of 50,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to their clients. Overview: OCS Group are recruiting for a Digital Support Apprentice to support their contract delivery team working with the Scottish Police Authority (SPA). The role is an exciting new...

  • Digital Support Apprentice

    3 days ago

    Glasgow, Glasgow City, United Kingdom QA Apprenticeships Full time

    Employer description:KB Refrigeration is a leading company specializing in commercial and industrial refrigeration solutions. With a focus on innovation and reliability, they provide a comprehensive range of services including design, installation, maintenance, and repair of refrigeration systems. Their expertise spans across various industries such as food...

  • Apprentice Digital Administrator

    2 months ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    **Who you’ll be working for**: Based in Kilsyth, Glasgow, Recycled Packaging is a friendly, family run business supplying recycled packaging to businesses across Scotland. Their office has worked with and developed apprentices before, so you are in safe hands! The apprentice digital administrator assists management with a range of important administrative...

  • Digital Office Support Apprentice

    4 days ago

    Glasgow, Glasgow City, United Kingdom QA Limited Full time

    Employer description:Carpenters Group are one of the UK's leading providers of insurance and legal services. They are looking for their next apprentice to join their busy Glasgow City Centre office to provide support to their existing team.Their culture is what defines them as an organisation and has been built around their 4 core values: Professionalism,...

  • Digital Office Support Apprentice

    4 days ago

    Glasgow, Glasgow City, United Kingdom QA Ltd Full time

    Employer description: Carpenters Group are one of the UK's leading providers of insurance and legal services. They are looking for their next apprentice to join their busy Glasgow City Centre office to provide support to their existing team. Their culture is what defines them as an organisation and has been built around their 4 core values: Professionalism,...

  • Digital Office Support Apprentice

    7 days ago

    Glasgow, United Kingdom QA Ltd Full time

    Employer description: Carpenters Group are one of the UK’s leading providers of insurance and legal services. They are looking for their next apprentice to join their busy Glasgow City Centre office to provide support to their existing team. Their culture is what defines them as an organisation and has been built around their 4 core values:...

  • Digital Systems Apprentice

    3 weeks ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    **Employer description**: Shearer Roofing, a growing Roofing & Building company based in Glasgow are actively recruiting for a Digital Systems Apprentice. Shearer Roofing Ltd is a family run business with offices conveniently located in both the Muirend and Jordanhill areas of Glasgow and recently expanded into Ayrshire. They have been serving Glasgow and...

  • Digital Marketing Apprentice

    4 weeks ago

    Glasgow, United Kingdom QA Apprenticeships Full time

    **Are you looking to develop a career in Marketing? Want to start work with a supportive company with a keen interest in developing apprentices?** We have a client looking for a Digital Marketing Apprentice to join their team, IT COULD BE YOU! This opportunity will be supported by Digital Marketing Apprenticeship delivered by QA Ltd. **Employer...