Application Support Consultant

3 weeks ago

Hampshire, United Kingdom HAMPSHIRE COUNTY COUNCIL Full time

Hampshire County Council is a modern business, delivering a vast range of services that make a real difference to the lives of residents, as well as social care and education. These include transport, planning, waste recycling, libraries and trading standards.

Joining the Application Support Team, you will be helping to support a wide range of complex applications used across Hampshire County Council, with a focus on Social Care and/or Education. You will be working in a dynamic environment supporting business critical applications. You will be responsible for planning your own and others’ workloads and prioritising tasks. You will co-ordinate system upgrades, ensuring our applications are compliant and secure.

To be successful in the role, you need to be positive and enthusiastic with a flexible attitude and excellent interpersonal skills. You will have a background of working in IT, supporting and configuring business applications, any knowledge of Local Authority business processes is an advantage. You will have effective problem-solving skills to manage and resolve complex support incidents. You will be willing to take the initiative and responsibility for leading work streams. You will have experience of functional, system and acceptance testing and working with users to develop and understand business requirements.

This role will be based at our Winchester offices, however as part of Hampshire County Council’s Open Workplace Policy, the successful candidate can undertake their work between home and the office (a hybrid approach) depending upon operational requirements. We support an effective work life balance and are open to discussing flexible work requests.

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