IT Applications Support Engineer

1 month ago


Portsmouth Hampshire, United Kingdom Proactive.IT Appointments Ltd. Full time

IT Application Support Engineer
Work Schedule: 5 days a week, on-site
Join a fast-paced logistics environment as an IT Application Support Engineer. In this role, you'll ensure the smooth operation of critical business applications, supporting warehousing, transportation, and inventory management systems. Application Support: Manage configurations, apply updates, and perform system tuning to ensure reliability and security.
Provide hands-on assistance and training to operational teams, enabling them to effectively use logistics applications.
Track application performance, pre-emptively address potential bottlenecks, and generate performance reports.
A degree in Computer Science, IT, or equivalent experience.
Proven experience in IT application support, preferably in the logistics or supply chain industry.
Knowledge of software such as WMS, TMS, or ERP systems.
Strong understanding of databases (SQL), operating systems, and monitoring tools.
Familiarity with ITIL practices for incident and change management.
Experience with cloud platforms like AWS or Azure.
Basic programming or scripting knowledge (e.g., Python, PowerShell).
22 days holiday plus bank holidays (rising to 25 days with service).
~4% company pension contribution.
~ Access to a healthcare scheme.
~ Cycle-to-Work and computer discount schemes.
~ Employee assistance program.
~ Free EV car charging (available from Q1 2025).



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