Recoveries Claims Handler

2 days ago


Norwich, United Kingdom Employment Specialists Ltd Full time

So while having Motor Claims experience will be advantageous, exceptional training is available, so your customer service focus and background will be most essential.This is a hybrid role which will allow you the flexibility of working in the office and at home.Key Responsibilities of Recovery Claims Handler: Proactively manage your own caseload of recovery cases from notification through to conclusion, including losses for hire and repair costs, excess, pre-accident vehicle value, recovery, storage, and loss of earningsRegularly communicate and manage relationships with Insurers, Clients, Solicitors, and vehicle RepairersCommunicating with the client to give them accurate updates on the process of their claim and ensuring we sign post the client accurately.Investigate liability disputes to gather all the relevant informationProvide accurate updates to clients regarding their claim To be successful as a Recovery Claims Handler in this role you will have:Experience managing Motor ClaimsExcellent communication skillsStrong attention to detail and natural problem-solving abilitiesAbility to work on your own initiative Also you will benefit from:Continuous training and development with support given by their expert teamAppraisal programmes which aids your progression and salary incrementsFree parkingPension contributionHolidays that rise with length of serviceRegular social events and team nightsEmployee Assistance programme - legal advice, counselling and much moreWellbeing activities covering mental, financial & physical healthOpportunities to undertake recognised qualifications



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