Quality Assurance Compliance Specialist

4 weeks ago

London, United Kingdom New Appointments Group Full time

Compliance & Quality Assurance Specialist

We are working with a leading supported housing & assisted living organisation in south east London, who are in need of a Compliance & QA Specialist. Salary is £44-49,000 per annum, dependent upon experience, with a whole host of benefits, some of which are:

  • shield cashback plan, EAP
  • Pension
  • ticket loan
  • allowance of 25 days pa, plus bank holidays, rising to 28 days upon 4 years’ service
  • off for birthday or marriage or moving house and mental wellbeing
  • leave, maternity/paternity leave
  • working hours
  • grant and study leave
  • gift voucher….. and there’s more

You will:

  • responsible for auditing all homes, as required, as well as compliance and quality.
  • strong strategic relationships with stakeholders & partners; that services are managed effectively and efficiently; and that challenging performance targets are met.
  • responsible for driving a culture of excellence and continuous improvement across all services, ensuring consistently high standards of operation and quality assurance.
  • commercial acumen and drive best practice, while supporting approaches to achieve best outcomes.
  • each accommodation is fully compliant with QAF performance standards and maintains its Level A accreditation.
  • the already-good services, while troubleshooting any areas of concern.

The ideal candidate will have:

  • undergraduate degree, or equivalent, in business administration, operations management, or related field to compliance and quality assurance.
  • experience of operations and compliance management in CQC or ideally QAF frameworks.
  • in creating and writing policies, procedures and department handbooks.
  • in organising and delivering training workshops in disciplines within the Health and Social Care sector and supported housing.
  • understanding of, and experience in, running property maintenance and facilities management.
  • organisational skills and be adept at multi-tasking.
  • of all mental health illnesses.
  • in recruitment, induction and training of staff.
  • of financial management.
  • of safeguarding systems, policies and processes.
  • experience in quality standards.
  • skills, risk management, investigations, complaint handling and report writing.
  • able to operate and perform against KPIs and analyse data to identify themes/trends and make recommendations for improvements.

Plain CVs in Word are preferred.

Please note, this role is subject to an enhanced DBS check

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.

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