1st Line Support

3 hours ago


Liverpool, United Kingdom VIQU Limited Full time

1st Line Support – 3-Month Contract – Hybrid - LiverpoolVIQU have partnered with a top accountancy firm who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk.The successful 1st Line Support will have previous experience within IT Support, and will be providing both remote and onsite support in a Microsoft environment.Key skills & responsibilities for the 1st Line Support: 1st Line / Service Desk Support – in a Windows / Microsoft environment:Windows 10Office 365ExchangeOutlookMS TeamsActive DirectoryTelephony supportTriaging tickets and escalating to relevant teams where necessaryUsing ServiceNow ticketing systemMix of remote & deskside support - including working on a tech barGood customer service skillsExperience with iManage or Bomgar (desirable)Role details:Job role: 1st Line Support      Job type: ContractDuration: 3 months’ contract with view to extendRate: £130 - £140 per dayWorking hours: 37.5 hours per week Monday - FridayIR35 status: Inside IR35Location: Hybrid, one day per week in Liverpool     To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Suzie Stone, by exploring the VIQU IT Recruitment website.To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK


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