Claims Handler

3 days ago


Gateshead, United Kingdom Burton Recruitment Full time

Our client, a well-established and rapidly expanding firm is actively seeking an experienced, vibrant and tenacious Claims handler to complement their growing team.

Key responsibilities will include;

  • Proactively manage claims from cradle to grave - motor and property
  • Liaising with Insurers, Brokers, Sub Contractors, vehicle repairs, and Policyholders at each stage of progression.
  • Aiding the production of technical reports for Adjusters in compliance with professional standards and internal guidelines and in accordance with agreed timescales
  • Ensuring time reporting and billing is compliant with internal standards processing and systems
  • Developing and running management information for clients as well as for internal use, including performance measurement and data integrity reports
  • Account management support where required
  • Controlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusion
  • Overseeing Adjuster caseloads when necessary during periods of leave
  • Liaising as required with the insured, insurers, brokers and any other stakeholders to ensure optimum customer service, becoming a point of contact where needed for interested parties.

You will be able to communicate and motivate via written media and demonstrate a strong understanding the claims process. You will need to have previous claims experience and have a desire to study or are working towards further qualifications.

This is a fantastic opportunity to join a forward-thinking company during an exciting period of growth, with a competitive remuneration package and plenty of opportunities for internal progression.


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