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Claims Handler

2 months ago

Gateshead, Gateshead, United Kingdom Reed Full time

Job Title: Claims Handler

Job Type: Full-time

Industry: Insurance

Job Description:

We are seeking an experienced Claims Handler to join our team at Reed, a leading recruitment agency in the insurance industry. As a Claims Handler, you will be responsible for administering a range of claims, including household, domestic, motor, third-party recoveries, subsidence, public and employer liability, personal injury, and commercial insurances.

Key Responsibilities:

  • Administer claims from initial notification to settlement, ensuring accurate and timely processing.
  • Validate claims against policy coverage and liaise with insurers, loss adjustors, and uninsured loss recovery companies.
  • Manage claims files, ensuring accurate recording using IT software and producing meaningful reports for analysis.
  • Process claims efficiently and in accordance with policy conditions, consulting with senior management or legal representation as necessary.
  • Comply with FCA regulation and company procedures, handling complaints in line with regulatory requirements.
  • Provide exceptional customer service and handle all queries professionally.

Requirements:

  • Minimum of 2 years' experience in claims handling.
  • Strong knowledge of insurance policies and procedures.
  • Excellent organizational and communication skills.
  • Ability to work in a fast-paced environment and meet deadlines.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.