Assistant Manager

The Body Shop When Anita Roddick founded The Body Shop in 1976 she had a vision. Business as a force for good thats us. Over 40 years later were proud to be pioneering cruelty-free beauty every step of the way. Were the original ethical beauty brand. Weve got a thing for empowering people and enriching our planet. Were all about keeping it real in every way possible. Our activist roots remain a huge part of everything we do from our iconic window posters to our vegetarian products to our infamous campaigns. Were never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic social and environmental impact. Were fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us and we need someone whos not afraid to mix things up.Your role in a nutshell With your high levels of enthusiasm for our brand and belief in the way we do business you will share responsibility with the Store Manager to drive the store and team to deliver retail excellence and strong sales results.More about the role Customer Experience - As an Assistant Store Manager you will coach the team to achieve exceptional customer service standards in partnership with the store manager. You will oversee the operations and commercial practices of the store both front and back of house whilst maintaining harmony and efficiency on the shop floor. Our Assistant Store Managers are encouraged to lead and drive a customer focussed store experience on a day to day basis. You should help to ensure the development of consumer loyalty and awareness to help build The Body Shop brand.Delivery - Retail related beauty expertise is highly desirable. It is desirable for our Assistant Store Managers to be able to learn and use the internal systems and to be able to analyse performance to help manage the commercial side of the the ever changing world of retail we need people who are able to monitor and manage change. Our Assistant Store Managers must be able to help control and meet sales/performance targets. Were looking for individuals with strong relationship skills who are confident with coordinating between customers the team and the manager. Our Assistant Store Managers have to have full knowledge of the beauty market our competitors and have passion and love for our productsTeamwork and People Management - Our people are at the heart of everything we do. Our Assistant Store Managers should be team players able to assist the Store Manager and be quick to resolve issues. Were are looking for flexible and responsible role models who are capable of attracting retaining and growing people who reflect the brand.What we look for Experience working withina customer service and/ or beauty environment with both sales and service targetsWorking knowledge of shop operation processesDemonstrated success in driving sales by leading and motivating a teamThe ability tosolve problems in a timely mannerWork flexible hours including holidays nights and weekends to meet the needs of the businessGood IT SkillsAbility to demonstrate outstanding communication and operational skillsFlexibility to work across Sunday to Saturday is required.Talent Drivers Collaborative SkillsCommercialityLeadershipPersonal ConductPurposeRequired Experience:Manager Key Skills Restaurant Experience,Fashion Retail,Hospitality Experience,Assistant Manager Experience,Basic Math,Management Experience,Math,Business Management,Leadership Experience,Supervising Experience,Restaurant Management,Retail Management Employment Type : Full-Time Experience: years Vacancy: 1