Technical Support Coordinator

2 weeks ago


South West England, United Kingdom Saab UK Full time

Introduction

Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 500 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training.

As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Globally, Saab employs over 22,000 people, with operations on every continent. Our partnerships with UK customers and industry mean we are able to deliver innovative solutions to complex challenges, anticipating the threats of tomorrow. We invest 23% of our annual revenue into research and development, collaborating with a range of partners including industry and academia.

Saab is a company that offers our employees plenty of opportunities for growth and advancement. We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, paving the way for future progression. We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace.

Job Purpose:To provide vital support to the Technical Support Leader (TSL) by coordinating logistic and technical activities, primarily focusing on configuration control, special tools and test equipment (STTE), and the management and development of technical publications. The role requires close collaboration with various UK sites to ensure smooth operational effectiveness and alignment with project goals.

Key accountabilities and responsibilities:

  • Assist TSL with configuration control of site test equipment/program loading tools (STTE).
  • Assist TSL with configuration control at sites in line with project plans.
  • Maintain technical publications and assist in the development of new publications.
  • Chair monthly site technical conferences and act as the technical point of contact for UK sites.
  • Coordinate with UK Ops team in relation to inter-site equipment rebalances.
  • Assist TSL with SiteMS 4 initial roll-out and enduring support.
  • Coordinate site annual stock checks in line with API and contract requirements.
  • Support TSL with new equipment deliveries and NET.
  • Assist TSL with equipment disposal.
  • Assist with site training on STTE.
  • Maintain an effective line of communication with all UK sites.
  • Stand in for TSL in their absence.

Qualifications and skills

  • Proficient in Microsoft Office
  • A proven eye for detail.
  • Proven team player.
  • Extensive experience of the Ops UK projects.
  • Deep and proven working knowledge of:
    • BT46 vehicle systems.
    • BT47 and personal systems.
    • Excon and communication equipment.
    • DFWES ATWs and CSWs.
    • SiteMS and IFS.
    • PXI and TU Test bench.

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