Cleaning Team Leader

Team Leader Cleaning Location: Watford Salary: 14.50 per hourContract: Permanent 40 hours per week 2pm to 10pmStart date: As soon as we find the right personFull UK Driving License requiredWho we areWere a commercial cleaning and support services company proudly B Corp certified ethical by design and focused on building meaningful partnershipsnot just ticking boxes.With 600 team members and annual revenue exceeding 13M were growing fast with plans to reach 30M by 2030We believe in the importance of treating each member of our team as an individual and we respect the diversity of our workforce. By working together our team members cultivate a sense of accountability. We value the differences and individuality of our team members and believe that the differences in thoughts culture ethnicity and experience make our company stronger and a better place to work.This is a hands-on supervisory role perfect for someone who leads by example thrives in a fast-paced environment and takes pride in maintaining excellent service standards.Who were looking forA sharp detail-driven team leader with a passion for delivering top tier service a person who is used to working in a fast-paced environment where every day brings a new challenge this is a diverse hands-on role where youll support frontline teams to ensure we exceed service expectations and build strong relationships with clients and employees alike.Key ResponsibilitiesTeam Supervision & LeadershipReceive and action handovers from the morning team and facilitate a smooth handover to the evening teamEnsure the afternoon team is performing their roles to expected standardsDelegate jobs fairly between team members based on skills and workloadsProvide clear communication and support to team members throughout the shiftTrack and assess team performance providing feedback and recognising achievementsCarry out weekly payroll dutiesOperational DeliveryCarry out cleaning duties as part of the team on-siteConduct spot checks and site visits to maintain service qualitySign off completed jobs with clientsVisit job sites to gather information for quoting purposesDrive across sites to ensure all teams are meeting expectationsClient & Management CommunicationLiaise between the Account Manager and staff to relay updates or instructionsCommunicate with clients professionally and clearlyHandle complaints quickly and effectively ensuring follow-up actions are taken to prevent recurrenceRecruitment & DevelopmentAssist with recruitment by participating in face-to-face interviewsHelp onboard and train new startersSupport in disciplinary investigations including note-taking and evidence gatheringCompliance & SafetyMonitor compliance with health and safety procedures and site requirementsReport and address any concerns or non-conformities promptlyConduct toolbox talks with the team.Why join NuServeA rewarding rolewhere youll make a real impact.Ongoing training & career development to help you grow.A supportive inclusive workplace culture where your contributions are valued.Access to an exclusive shopping platformwith discounts from 3500 retailers.Recognition & rewards through our Above and Beyond program.28 days annual leave because work-life balance matters.Sound like your kind of jobWed love to hear from you. Send us your CV and a short note telling us what youre great atand what you want to build with us. Because the difference between good and great is rarely found on the front pageits in the fine print. Key Skills Hyperion,Acquisition,Asset,ABAP,Basic,Activex Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 30 - 30