Field Services Engineer

1 month ago

Kent, United Kingdom Olympus UK & Ireland Full time

Olympus is a global leader in the medical device and technology industry. For more than 100 years, we have focused on making people's lives healthier, safer, and more fulfilling. Our products and solutions help to diagnose, prevent, and treat illnesses, further scientific research and keep people safe.


We are hiring for a Field Service Engineer to cover the Kent/Surrey area.


What is the purpose of this position?


To undertake the installation, planned preventative maintenance / validations and repair of Olympus Infection Prevention equipment at customer’s premises in a timely and proficient manner.


What are the key responsibilities of this position?


  • To respond to customer repair call outs as required in a timely, professional & friendly manner.
  • To complete the Planned Preventative maintenance of Olympus Infection Prevention equipment at customer premises nationwide.
  • To support with the Installation of any Infection Prevention equipment at customer premises
  • To complete the Planned Preventative maintenance of Infection Prevention equipment at customer premises nationwide.
  • To carry out water validation on the Infection Prevention equipment at the customer premises nationwide.
  • To follow documented controlled procedures to undertake all works and report works accurately using the company’s service management system.
  • To ensure that the company vehicle is maintained.
  • To cover technical support using Augmented Reality whilst on call
  • Work closely with the customers AED on site through the validation testing


What skills and qualifications are we looking for?


  • HNC in electronics preferred or equivalent experience – Essential
  • Previous experience of HTM-01-06 guidelines - Desirable
  • Previous experience of performing in a technical field service team - Desirable
  • Possess an aptitude for knowledge in the field of Electro Medical devices - Desirable
  • Must have Bio Medical Equipment experience - Desirable
  • Clear and concise written and spoken communication skills
  • Ability to present information in a structured and balanced way
  • Good working knowledge of Word, Excel, PowerPoint
  • Ability to work as part of a team
  • Willing to travel and occasionally work unsocial hours.


What does Olympus offer?


  • In addition to a competitive salary, you will receive a generous annual leave entitlement that increases over your length of service
  • You will be eligible to receive private medical cover
  • Comprehensive company pension scheme
  • Company Van
  • Car Allowance
  • You will receive an annual health check with BUPA, funded by us
  • At our HQ, we have a subsidised staff restaurant and free parking
  • Employee Assistance Program to support your health, mental and emotional-wellbeing
  • Other benefits include discounted gym and wellness memberships, cashback and discounts with major UK retailers, enhanced parental leave and so much more


At Olympus, we have a dedicated in-house Talent team that cover all areas of the business. As a backup, we have a preferred supplier list (PSL) of vetted suppliers and as such, are unable to accept unsolicited CVs from recruitment agencies or search firms outside of our PSL. Please note that Olympus will not be responsible for any fees, charges or terms associated with any such CVs.


Valuing diverse perspectives and lifestyles is one of our core values. We would therefore like to encourage all people to apply - regardless of gender, nationality, ethnic and social origin, religion, age, disability, sexual orientation, marital status, identity or conditions and restrictions which cannot be shown.

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