Field Service Engineer

2 days ago

kent, United Kingdom Des Johnston Recruitment Full time

Field Service Engineer



Is your day successful if you can keep machines running and if customers are satisfied? As a Field Service Engineer, do you enjoy having a team of colleagues that look after your daily planning, and support you remotely when you are facing more complex technical issues? Reporting to the Technical Manager, you will work as part of a team for your designated region.



The role:



  • Perform routine, preventative maintenance and repairs on all brands of air compressors, dryers, gas generators, and ancillary equipment. Preventative maintenance will also be conducted.
  • Troubleshoot and perform diagnostics on malfunctioning equipment, determine possible causes for malfunctions, and perform repairs as suggested by diagnostics and assessment.
  • Document all work performed daily using company-provided hardware and software.
  • Develop relationships with customers.
  • Provide basic tools to accomplish the job along with normal maintenance of tools and equipment.
  • Develop by learning VSDs, refrigeration, industrial networks, remote monitoring, and air audits.
  • Respond to customer needs and work to satisfy customer expectations.
  • Participate in a rotating on-call schedule and be able to work overtime on short notice.
  • Promote learning and share knowledge, experiences, and training with teammates to increase one's own knowledge and the knowledge of others.
  • Promote and practice proper safety procedures and the correct use of personal protective equipment.
  • Work as a team, sharing knowledge with colleagues, and participate in the training of self and others.
  • Contribute to positive company branding by maintaining a professional and customer-oriented image.
  • Take whatever action is appropriate and required.


What you will need:



  • Previous experience in an industrial electrical or mechanical position.
  • Mechanical or electrical qualification, although we understand you might be qualified by experience.
  • Full UK driving licence – with fewer than 4 points.
  • Computer literacy and the ability to learn new systems.
  • Flexibility to participate in the call-out rota.
  • You will work on-site and need to travel throughout your region.


In return, we offer you...



  • A positive team-working atmosphere, encouraging innovation and collaboration.
  • Onsite training with an experienced Compressor Engineer for your initial months.
  • Additional training from the technical support team throughout your career.
  • You will be provided with a laptop and mobile phone to keep you connected while out in the field.
  • Your safety is our priority, so full PPE (Personal Protective Equipment) is also provided.
  • Ongoing support – Regular contact with your team through ‘Toolbox’ meetings, plus a dedicated Regional Service Manager within your geographical region.
  • A career… We value our employees, invest in their training and development, and will give you the opportunity to grow and progress within the company.
  • A great benefits package, including a pension scheme, minimum 25 days of annual leave, and more.

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